This has been the worst furniture experience I've ever had. Purchased over a $1,000 couch for my mom. Soon as we got the couch, it was damaged. The left side sunk in towards the middle, the right side did the same. Called the store, they refused to replace/ exchange. Only offered to send out someone to repair it. Guy came out two weeks later, said cushions were worn out and needed to be replaced. Her couldn't explain why this is with a brand new couch. He ordered parts, two weeks later installed and still same problem. Nothing they can do. My mom can't sit on the couch without her back hurting and we threw out her old one when the new one came in. This will be the first and last business with this company... Highly recommend Badcock on any day of the week. Had this couch not have been my mom's choice, I would have went back and gave Badcock my business again because every transaction and piece of merchandise purchased from there has...
Read moreMy wife got a Couch from here and let me just say, the people who work there are AMAZING! The ones on location AS WELL as the movers. Everytime I've been in there I've been greeted before I get through the door, they always ask if were still enjoying the couch, and they go the extra distance to put a smile on your face. 10/10 recommend!. Do yourself a favor and skip the 2 places in town that offer "rent to own" and just come here. Your sanity and your wallet...
Read moreThe place is nice. The staff are wondeful. The order was delivered with erong items. Ordered white vanity. Deliveed brown with white stool. Pool table order was with standsrd green cover. Deliveed one with awful brown cover. And scratched both sides of table when putting upstairs. Could have put something to cover and protect while instaling. No response from the store as of today. Wa delivered last Thursdays. Will cal...
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