Dawg House Salon of Candler LLC — Local services in Asheville

I never do this but people deserve to know how the “person in charge” is handling customer service, really really poorly that is. I have been grooming my dog her since April when I moved to the area and the actual groomers are really sweet and the service provided should be rated 5 stars, however, I made an appointment on Dec 5 for my dogs grooming tomorrow and I was just calling to confirm the time, and the appointment was no where to be found. The unwillingness to be understanding about how frustrating this situation is for the customer escalated to the point where I simply decided to look for grooming services elsewhere. It’s sad that this business owner can provide great grooming and such poor...

By an honest mistake, I missed my dogs appt, I wasn't given an appt card , just a date and I got it confused. I called 3 different times, spoke with the owner and was told the groomer would reach back out to me to reschedule. That never happened. I even reached out on FB messenger, my message was read but not replied too. I paid alot of money to take my dog here every 6 weeks to be treated this way. It's obvious to me, they are there for the money only and not the care of the animals. I'm glad that I now know. I wondered why my dog never acted like he wanted to stay when I dropped him off. Things happen for a reason, just glad I know this ISNT the place for my...

It’s hard rating this business so high (publicly) because I want to keep it a secret and not so overcrowded. However, I can’t do that because I can’t think of a more deserving business worthy of five stars. Michelle and the entire staff are incredible and always do a superb job with grooming our Aussiedoodle and trimming our other dog’s nails. It’s more than doing a good job though as everyone is so caring, gentle, and loving with our pups. This is one of the best finds we’ve had in Asheville when we discovered Dawg House...