I cannot express how satisfied I am with this location. I am a full time employee for Apple as a Senior Tech. I called this store this morning inquiring about a computer they had. An account rep named "Amber" took the call. She was very professional, very polite and knew her products very well. She made it a very seamless experience. What Amber didnt know was that my PC I currently had went bad and I am also a Unity Game Developer which I am very dependent on a pc. Amber made sure I got what I needed and when she couldnt get a delivery driver for me she personally delivered it to my home. In no way, shape or form was the transaction ever difficult. I would recommend this location to anyone. Super huge kudos to Amber., what an amazing employee....
Read moreOutstanding Service from Tyler Simms at Rent 2 Own – Ashland, KY (US 60)
I want to give a huge shoutout to Tyler Simms at Rent 2 Own on US 60 in Ashland, KY. He has delivered multiple items to my home, and every single time he’s been kind, courteous, and incredibly fast. Tyler consistently goes above and beyond to make sure everything is set up properly and that I’m satisfied with each delivery.
His professionalism and positive attitude stand out, and it’s clear he truly cares about providing excellent customer service. It's rare to find someone so dependable and respectful in today’s world, and Tyler represents Rent 2 Own with top-tier service.
Thank you, Tyler, for making every experience smooth and stress-free. You’ve earned this...
Read moreI really love the staff! They are genuinely good people.. BUT. I have spent so much money there for the past 5 years, that being said a tv that I paid off 3 years ago every one of the hdmi ports have broke. (Which happened about 6 months ago) and now the wifi doesn't work. I called and they said their hands are tied. I have literally spent thousands of dollars there and they "the company " do not care. After I pay off everything I have thru them it will be the last. I mean a 55" lg tv and it didn't last 5 years. Not saying its their "workers" fault but I am saying that their corporate sucks! I will never buy another thing...
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