Staples — Local services in Atascadero

This was the closest Staples from my location, saving me during a work trip. However, I entered the store while on a long work call, and when I went to the cashier after finding the item I was looking for, I was treated with negligence and ambivalence. The employee ignored me while I was waiting at the register to finish talking about personal matters with his coworker who was ending her shift. After 3 minutes, he returned to the register to pick up a phone call and proceeded to finally scan my item while talking with the guest. I felt like I was passive aggressively ignored and neglected as a customer in need of help, especially after I had personally asked this employee where the item was 15 minutes prior, and the employee greeted the previous and next customers normally. I felt unwelcomed and questioned why this employee felt the need to ignore his customers in need. This was a disappointment and puts me off about the people...

Wow. What miserable customer service at the return counter. I just walked out of the store after doing a return, and the woman who helped me was so unnecessarily rude. She asked if I had a happy return and I didn’t hear the full question (I am hard of hearing), so asked her to repeat what she said. She very curtly asked again if I had a “happy return” and I said I wasn’t sure what that was because it was my first time, but that I would check. She said “well we only take happy returns” and walked off to help someone else. I pulled up the barcode and after a few minutes she came back and said “did you figure it out?” She was noticeably nicer to the man she was helping. I’m not sure what the deal was and why she was so short/condescending with me. This is the address the online retailer I purchased from sent me to—not everyone is familiar with all the details of these things. Will definitely do my not-so-happy return elsewhere...

Worst customer service I have ever seen. Ordered business cards and staples emailed me and said they are ready for pickup. I walk into the store and standing at the business cards desk. No one in sight for over 10 minutes just 2 checkers standing there staring at me. One finally asks "do you need something". I said yes you sent me an email to pick up my cards. The lady responded "no you have to come back the guy is gone for 30 minutes". I then said "you cant just grab the box so I can pay for them and leave". She then "replied no come back later" with attitude. Like how hard is it to put in a little effort to keep a customer happy. Literally only one guy who works in the department. What happens if he calls in sick then no one gets their product they paid for🤦‍♂️. Common sense and motivation is impossible to...