Dylan Carter - State Farm Insurance Agent — Local services in Atlanta

I have been with State Farm since I began driving 33 years ago. Most of that time -- about 29 years -- was with the same agent, who had a very large agency. While I felt well-treated and knew the office manager's name and voice, I strongly suspect I could have been introduced to that agent by name at a party and my name wouldn't ring a single bell. After his death, State Farm moved me to an "interim" office placement, then handed my account to Dylan. THANK GOODNESS -- I feel like I won the lottery. Dylan has been attentive, professional, friendly and prompt every single time I have reached out to him. He has never failed to respond very quickly, whether I called or emailed, and always acts delighted to hear from me and eager to figure out how he can help. Just for the record, I'm not a big account -- it's not like my business is a feather in his cap -- he's just a really great guy and attentive agent. I'm so glad I ended up with his office and cannot recommend him...

My agent Dylan is my savior! I've had car and homeowners insurance with him for years and last year he convinced me to get coverage for my wife and I's personal items, including my wife's wedding ring. And a month ago it flew off her finger while boating and instead of lighting my wallet on fire, I called Dylan and he cut me a check to replace it within 2 weeks. His office is only a couple team members and all of them are just as helpful as Dylan is when he's busy assisting someone else. Go with these guys if you want top notch...

No offense to anyone, but it’s always refreshing to speak with someone who speaks proper English lol! Heather is my new bestie 😁. Her customer service skills are superb. She assisted me and my husband with getting life insurance, which she made easy by explaining everything in detail. She displayed a great attitude, kindness, patience, and personability while answering all questions we had and throughout the entire process. Thank you Heather and congrats again 💜 you...