Sarilea's Jewelry Gifts & Rpr — Local services in Atoka

Not happy with my experience at all at Sarilea's!! Very upset.

I took my ring in to the store to have a diamond earring mounted in the ring. I firmly insisted I wanted diamond set as low as possible, but was ok if stuck up a little. I went to pick it up, a month later than when I was promised, all they did was cut post off earring and welded to top of mounting. Not at all what I asked for! The picture I received was after work had already been done. I told her it was setting too high & she stated it was done. I had it redone at another jewelry store & was extremely pleased. The fact is, I had to pay twice to have done what I needed! She sends out repairs to a company in Dallas. Obviously there is a big breakdown in communication due to getting back a ring that looked nothing like what was discussed.

I went back in Sairlea's store with the ring that had been done correctly by another jewelry store (Jewelers Bench in Sherman). I asked, considering the circumstances, if she would give me a partial refund. She refused & I advised her I would have to give her a bad review. She was fine with this. Keep in mind, I was asking for around $65.00 refund. Walked out and will not return or recommend her store, which is unfortunate.

I have attached pics of ring I had done at Sarilea's (stone set high) & the redo at The Jewelers Bench as I had...

I had my ring reshanked. It came back with a thicker band than it had at original purchase. It exceeded my exspections. I am beyond pleased with the results. She has so many wonderful items for sale. I am always pleased with everything I have ever bought or had repair...

Beautiful jewelry & home deco! Owner is...