Face to Face Spa at Avery Ranch — Local services in Austin

This location is the best! The moment you walk in, you’re greeted with a smile by Susan at the front desk. She always makes sure you’re taken care of while waiting in their beautiful lobby. From mimosa’s, to wine or just fresh cold water, you’ll be well hydrated before you leave. My “go-to” ladies are Alex and Emily. They’re the best!! They truly care about what your long-term goal is for your skin.

Additionally, they have the best smelling hand soap in their restrooms! Always being cautious in what products they have in their location, and making sure it’s vegan, animal cruelty free, etc. On top of that, they always have a water bowl outside of their front door for all the pups that walk by and are thirsty. You can’t get more caring than that!

I can’t say enough great things about this location! If there was an option for more than 5 stars, I would’ve given them 10!

I’ve been coming here for years and I love my ladies and my Avery...

I NEVER LEAVE REVIEWS BUT THIS TIME I HAD TO!!! Everytime I come in everyone is so nice and welcoming. The customer service is some of the best I've ever experienced! They make you feel like family. Even the owner (who works the front desk occasionally) is so personable. It's rare to walk into a large business and see the owner working the front desk. I believe he truly cares about his customers and employees, not just being the boss and making money. The staff is extremely knowledgeable and don't push products or services you don't need. I would have never thought I would become a member at a spa but I feel like a new person everytime I leave. My face looks 25 (as told to me by numerous young woman) and I get a 45 minute therapy session (venting to an esthetician is just like venting to a therapist) while getting a facial. LOVE...

As a Birthday gift I was given a Facial @ Face to Face Spa in Avery Ranch. The following year I purchased a voucher for a massage (either Groupon or Living Social). This was the first time I had purchased a voucher to use at Face to Face Spa. AFTER my massage they insisted I pay full price for the massage since I’d previously used a gift voucher for the facial. Two totally different type of services. They should have informed me they were going to charge me full price prior to the massage instead of using bullying tactics to force me to pay full price after the massage. If I had know there was an issue I would not have had the massage & I would have contacted Groupon / LivingSocial for a refund due to the issue I encountered. I have never stepped foot in that place again & I do not recommend them...