I had to rewrite this review because it is important that I focus on facts and my personal experience and nothing else.
I have been to this place a couple of times now and each time we have encountered some kind of issue. Most of them were small like forgetting ingredients or straight up lying about an order. For example I ordered a ham salad and they put a slice of ham on bread with mayonnaise.
The staff also are incredibly rude and distant.
None of these problems are the motivation for this review however. Today my wife and I got a chicken salad.
Something in the salad was rancid. My first few bites tasted off and I looked at the salad and did not notice anything super obvious. After another bite my tongue began to tingle and feel a little numb. I was then overcome with a horrible taste in my mouth, it was foul and bitter.
I threw the salad away (4hours ago at this point) and my intestines feel a bit warm and my stomach keeps making a gross gurgling sound. At the time of writing this (3/31/22 7:33pm) I am beginning to feel really hot and sweaty. It is freezing rain outside so I decided to do some laps in my driveway to cool down but I still feel horrible.
I called Fairmount Market a couple of hours ago and began by telling them there was something wrong with the salad I got from them.
The woman rudely cut me off before I could get another word in and said "we change the salads twice a day, Dan is the owner and is only here in the mornings" then she hung up on me.
This is a HUGE red flag. Not only was she rude but she sounded angry and it really felt like this is not an uncommon issue. There was no apology and she asked me no questions, she gave me her one liner with her rude attitude and hung up.
Now I am a skeptic about everyone and everything, especially online. However all you need to do is walk up to the counter and LOOK into their kitchen. The walls are stained with a disgusting layer of sticky black residue. Presumably grease, dust and burned food. Trash on the floor throughout the store and I literally watched a staff member wipe the sweat from their forehead (no gloves ever on anyone by the way) then continue making a sandwich.
This is a disgusting restaurant with owners that no pride or shame. Eat this food at your own risk. If you do decide to gamble on eating this dangerous food I wish you the best and highly recommend you drink lots of water.
I wish I could give 0 stars. Do not...
Read moreOk, so I am not happy that I have to post something negative about this place. I have never had any issues with the food but I do have an issue with the elderly lady that works the register. Last time my husband and I brought our two children, 15 and 4, to get sandwiches, the lady, as we were walking up to the counter ,asked us if we were using an EBT card because they don't take EBT. We weren't even at the register- and aren't we the ones who should be asking that question? She did not ask the two individuals before us nor did she ask the person after us. My husband replied, "No we don't have food stamps but do you take Visa Debit cards?". I was so upset that my son had to hear that but I figured that it was just a fluke. I had gone back on my own, and my husband on his own, and we have never had her ask us that. Today, my husband, kids and I went to the register, stood on line and she did the same thing but said loudly as we were walking up, "You aren't using food stamps are you?". Again, we did not initiate this comment. Nothing was said to her prior to her asking that question. I literally dropped my drink on the floor. My kids had to hear this again. The person before us and one after were not asked this question. I am so disappointed and hurt by this. I haven't had the same experience with other staff members but this is wrong on so many levels. I hope and pray that this is not a race issue but it does seem a little strange that this seems to happen to us and no one else on line. When I have asked others if they have ever had this happen, they all said, "No." The issue is not "using" food stamps, but the fact that she assumed my family was using them before we even made it to the counter. Sorry, Fairmount. You have lost our business and we will tell others what has...
Read morePizza and sandwiches are usually decent, but a few of the female employees and at least one of the young male employees are disrespectful to customers. Another problem there are the two female food-prep employees who say they'll customize Pizzas but don't and become visibly upset when I ask for a pie to be made in a particular way. This has happened to me the three times I've requested Pizza from them, but it's never occurred when the two middle-aged male employees take this type of request from me. A pie that was supposed to be half-Pepperoni and half-Mushrooms with a lot of sauce was made on Friday afternoon with hardly any sauce, a large clump of Mushrooms on one slice, a few on another slice, and a few Pepperoni slices on only three out of the...
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