I recently visited the Coach outlet store and had a mixed experience. The sales associate who helped me was wonderful - knowledgeable, friendly, and attentive. However, what detracted from my overall experience was the unprofessional behavior of some of the staff members. They seemed to be pointing and side-eyeing members of my party, which made me feel uncomfortable and unwelcome. As a customer, I expect a certain level of respect and professionalism, regardless of who I'm with. Unfortunately, this behavior overshadowed the great service I received, and I decided not to make a purchase. Hopefully, the store will take steps to address this issue and provide a more welcoming environment for...
Read moreWalked around the entire store looked around for like 20 minutes and nobody said a word to me. No explanation of the discounts or deals. So I walked out and spent my money at Michael Kors just steps away from here. The workers should be tending to the customers and not gossiping or on...
Read moreVery nice. Came in early to avoid the crowd. Did our shopping in 15 minutes and the girl who took care of us was very attentive and helpful. Kudos for Coach...
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