NBR Electronics, LLC — Local services in Bartlesville

I have known Charles Miller for 3 years and he has always done professional quality work on my electronics whether it be my phone or storm chase equipment. He will go out of his way to help a person but I have actually witnessed him taking a mouthing by a very rude lady today for something that was her own fault. She brought it back claiming it had lines down the middle of the screen which can only happen by pressure being applied to the screen. She claimed she had not dropped it or sat on it. He understood that, he tried to explain to her that the warranty doesn't cover that type of the damage. That's when she starts yelling claiming he ripped her off etc.She signed the agreement for him to replace her screen and it clearly says any damage to the screen including lines is not covered by the warranty. After some disagreement he finally told her he would repair the phone if that would make her happy even though it would take money out of his own pocket. She said no she will take it elsewhere. So she can't say he didn't try because he did. He is a 1 man business and in my opinion he runs it well. Another lady commented below that he was rude to her but what she failed to mention was she called after hours on Memorial day weekend and also he had just dealt with the death and burial of his precious mother. People need to understand that the world doesn't evolve around them and business owners have a life outside of work also. I don't know a person alive that likes to be called by their boss to work on...

I called today to try and set up an appointment. It went to voicemail, so I hung up and talked to my husband to see if we should call somewhere else or call back and leave a message. My husband said to leave a message, I called back thinking I would get voicemail and a man answered. He greeted me and asked what he could do for me. I told him I broke my iPhone 11 max pro screen and wanted to know if they could fix it. Before I could finish he was extremely rude and said, “I don’t know why you didn’t get the hint the first time. I sent you to voicemail, we are on holiday.” And before I could reply I was going to leave a message he hung up on me.

The way he spoke to me was completely uncalled for! I do not usually leave reviews, but this completely caught me off guard! I will not use this place and I do not recommend anyone who wants to be treated well to use...

Super fast and good pricing I'm on the phone they replaced right now. They get OEM screens from the factory with the plastics already attached, so no worries about a loose connection because the guy with the tweezers wimped it in. Aaaand since I'm clumsy will definitely use again, and again, and again lol. Since I brought in 3 phones to repair and he already had the necessary stuff extra he cut me a break on pricing without me asking for it.

Galaxy S20 Ultra 5g done in 2 hrs IPhone XR done in 2 hrs Galaxy S8 Plus will pick up tomorrow...

Super polite, no appointment walked in got great service, came back got even better service. He went above and beyond for a...