Bartlett Community Center — Local services in Bartlett

Unfortunately we had a bad experience here. We were looking to rent an area for my sister's baby shower. Since my mom and sister live in the area we wanted to look at the log cabin as it would hold the most people. Neither my mom, my sister or I had ever been to the community building. I waited in line for get the keys and sign paperwork and leave a deposit to go look at the property. My mom met me there to drivr and look at the property with me. I understand the procedure however the amount of time was barely enough to get out get to the location and back. The women I spoke to was very rude and not very understanding. When I first got up to her I informed her why I was there and what I needed. I had with me my newborn with me as well as my toddler. While filling out the forms I asked her were the bathroom was as my toddler needed changing and I needed to go to the bathroom as well. She instructed me to where it was located then proceed to hand me the keys to the cabins and told me I needed to bring them back within the time limit I believe it was 20 minutes. The time was to start when she handed me the keys. So I said oh OK if the time starts the second I get the keys then can you please hold the keys for a couple minutes while we run to the bathroom. Seemed irritated by this so i explained to her if she started the "time" now with 2 of us needing to use the restroom we'd never have enough time to even leave and get to the property let alone look at it and get back. We left with the keys and got back just in time however if we would of caught the train we would of been late. When we got back the women was very short with myself and my mother. We asked to take the paperwork to sit and read it and fill it out in the waiting area which also received attitude. We rented the location but ended up looking for another location that could accommodate a little larger group. We did end up canceling and going somewhere else. Partially because of our guest quantity but also because of the way we were treated. I was extremely disappointed by my experience with this employee especially with this being the very 1st time the 3 of us had ever been to the community building. I hope she was just having a bad day and doesn't normally interact with clients in the manner we experienced. The person my mom worked with when canceling the rental was very nice &...

We had a dreadful experience with the girls basketball tournament here. My mother and I drove out from several towns away to watch my granddaughter and her team play. Unfortunately, my mother had accidentally forgotten cash to get in. I only had enough money for my entry with a few additional dollars in cash to help her. We both believed they would undoubtedly have a Senior Discount. To our dismay, for the first time in our vast experience, this venue DID NOT have a Senior Discount. Dave Pettit, the site manager, angrily insisted my 83-year-old mom pay the full admission price. He also insisted she wheel herself back out with her walker, find an ATM and come back or we weren't getting in. I paid the admission price for my mom, then returned from a gas station ATM with entry money, as well as an additional $10 for anyone else who might not have sufficient funds for entry. It's inconceivable to me that Dave Pettit, the site manager, could treat a physically handicapped senior with such disregard.....unfathomable!! I didn't realize the community of Bartlett was struggling so much...

We had my nephew's birthday party here and things went well. The whole party itself was great it was held in one of the rental rooms where we were able to enjoy mingling, food and cake. The only thing that I didn't like too much was the fact that when the rental was up and it came to the hour we had to pack up someone came to inform us of the time and told us that we had to get the party to close, so it felt as though we were rushed to get out. I thought maybe there is another party, but that wasn't the case. Other than this everything went well and we all had...