Service was prompt, but rude. When I was handing Ms. Betty my application and documents, she had an attitude with me, and spoke to me like I was stupid. I asked several times if it was possible to use certain guidelines to take my passport photo-- for an Australian passport-- to which Betty didn't answer my question until after the photo was taken. She said she was surprised I was in such a rush since I am not leaving for another few months, but I needed my Australian photo for two weeks from now. I tried to show her on a printed sheet of paper what the guidelines were and she didn't even look at it. I called the supervisor, Ms. Pam, to try to get a clearer answer on what I wanted to know, and did in fact get my answer, but she was ALSO very rude about it. Not very happy with the service there, but I guess that's just Louisiana for ya. Hopefully FedEx will have...
Read moreThey don’t know anything about the rules! They don't care about you and your time! They only spend their time with cell phones!!! They don't pay attention to the necessary documents that they have written on the site, so if you go there to get a marriage certificate, take more documents with you! In any case, there is no monitoring...
Read moreAlways helpful in assisting me in my cares and concerns about any transaction that i may apply for...etc. at anytime that i may have physically or mobile questions i...
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