Rent-A-Center — Local services in Beckley

These people called me over and over again trying to reach someone that had purchased a refrigerator from them. I explained that I didn’t know this person, although I did have the same last name as the person that they were looking for. The phone calls kept coming and each time I would tell them that they had the wrong number and to please stop calling. I finally started calling them back one morning asking for a random person that didn’t work there and when they would tell me that he didn’t work there I would say thank you and say that I would try again later. On the third phone call the manager Scott answered and was very rude. He told me that no one worked there by that name and I told him that I would call back. He said ma’am you are calling the wrong business. That’s when I laughed and let him in on the fact that I wasn’t really looking for the person I was asking for. He became angry and had some issues with his temper. Apparently he doesn’t like being the butt end of a joke. I haven’t bought anything from rent-a-center nor do I plan to, but if you are considering it, I would most definitely go to another location. It is obvious that if a real situation or problem would occur that this manager is not equipped with the skills mentally or emotionally to deal appropriately with customers.

Side note* Don’t be like Ashley * Pay for your refrigerator so Rent-A-Center isn’t harassing...

It was fine had issue with the website but I figured it out.. I had to change my review and stars because When I went in the store the guy I spoke with totally changed my order price and sll than told me I couldn't get it until my next pay date I should have went to Aaron's smh that's were im headed I have never had this type of incompetent FU there. Not only did he waist my time he also highly upset me which is terrible for people with the heart issues I had. Not ok, in-store cs needs to work on the customer service and probably be given...

So they “checked” my information with just a name and DOB and denied me service because I didn’t “qualify”…it was more so the “manager” (because we know he is not the manager) has a personal issue with a friend of mine that he made extremely uncomfortable. Which has nothing to do with taking my money or business. Pathetic. I took my...