We went in today and were VERY DISAPPOINTED in their customer service and selection. The saleswoman was dismissive, rude, and offered no assistance. She spoke loudly to other staff and people around us, while barely answering our questions. She did not seem to have basic knowledge of their product and no one even asked us what we were looking for when we entered the store- we had to do all of the "work" and asking. I will NEVER return to this store again and would NOT recommend it to anyone. This is NOT the same store I had dealt with and LOVED years...
Read moreI have been a customer of this business for over 30 years. However this business is so happy to sell to you, but if you need to sell and retrieve any of your investment, forget it !! The offers for appraised jewelry over are offered to scrap gold prices. Therefore something I bought and was appraised by Kurt for 2 thousand is only worth 200.00 from Kurt. Why is the situation, we know jewelry has appreciated in value. I have so many examples please contact me and do have my appraisal to back...
Read moreGirls were great but guy who took my diamond bracelet took his sweet a. Time getting back to me. .I'll buy their jewelry but I will never send a piece to the...
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