The Ridge at Bellevue — Local services in Bellevue

Horrible experience renting here (2023-2024). I have lived in 8 different apartment complexes in the last 10 years, and this is by far the worst of them all.

Cockroaches everywhere. Our apartment ended up getting treated 4 times, making me uproot the kitchen each time. There were still cockroaches present when we moved out.

Management is horrible. This place changed hands 3 times in the 1 year that I lived here. They lost my lease in the process, and the fees kept changing along with the rent portal. I could never get them to fix anything in the apartment, and our apartment was in bad shape when we moved in. Carpet patches, closet door not hung on the wall, stains on the countertops, busted cabinets + drawers, and deep scrapes on the kitchen floor.

Internet service is a mess. I had xfinity out twice to fix the connection issues.

When I lived here the neighbors were terrible. The fire alarm went off 6+ times, with one of the times being a legitimate fire on floor 1.

Please pick somewhere else to live,...

I am never one to write a review. I cannot get ahold of Chad who seems to be the only one that works at our leasing office. I call him numerous times a day, sent countless emails and cannot seem to get any answers about a very small balance on my account. Mind you I have been trying to get this handled for months now. The charge has randomly changed within the past month even though I have not made any payments. I can’t explain how frustrated I am as 2 of the charges on my account are for renters insurance which I have always held through an outside insurance company. Ever since Tectron took over I have had issue after issue and absolutely no communication. I was in awe when I came home to a final notice for my balance threatening a legal notice if it is not paid by the end of the week. Please be warned before moving in here, the property is great but Chad seems to have no interest in helping residents who are practically begging for communication...

I do not recommend living in this apartment. My overall experience has been disappointing, and interactions with management have been particularly frustrating. The property manager has frequently changed—sometimes every few months—which results in poor communication and disrupted maintenance requests. Each time I submit a maintenance order, it’s often overlooked or lost during management transitions, forcing me to reschedule repeatedly.

If I could turn back time, I would have chosen a different place to live. Unfortunately, relocating now is quite difficult for me, but I strongly advise prospective residents to reconsider before moving in. This apartment complex appears outdated and, quite frankly, resembles a repurposed motel. The building’s condition raises concerns, and in my opinion, a complete renovation is necessary.

I share this review to help others make an informed decision and avoid the stress I’ve...