Barnes & Noble College — Local services in Bernards Township

Unbelievable—they try to send basketball shirts to a college that doesn't even have a basketball team! Absolutely no sense of marketing—they fill stores with paraphernalia that doesn't really have any resemblance with the fonts, logo, mascot, etc. of the local institution. It's like they could just swap out the colors and ship the same shirts to a different school. I've been looking in the campus B&N bookstore for three years for the same t-shirt with the Avenir font and official logo of the school, and you have to go to the local Wal-Mart to find it! Can B&N please hire some folks who know a thing or two about marketing and branding—and then actually listen to the folks who run the local bookstore? I'm happy to drop a few hundred in your store, but you have to show the local community you have something...

You will be micro managed by the un knowledgeable. This was a first time that I have witnessed the manager/supervisor not knowing their jobs well having to ask the others in the departmemt for steps on how to complete HR tasks. The HR department Needs to be re staffed with professional leadership. I $ee a high turn over rate!!! Too much clingyness amongst the staff. They are way too...

Very unhappy with my college book return process. I had a hard time trying to return a book that I knew I had to return but wasn’t given the proper information to return. Now I’m having to pay for it a year later because they’re not waiting any longer for an issue I tried to work with and they apparently don’t even need the book anymore so they won’t accept a return...