Walgreens Pharmacy — Local services in Bethel Township

Clean, bright, open sections, easy to shop with ample signage. It seemed well designed. Quality customer service is truly lacking. Every time I would go there to pick up an order there was an issue. 3rd time being the charm: I stopped going there. They just couldn't seem to get it together and nobody seemed eager or willing to try. Id wait around after pressing the "assistance" button for what seemed like forever. I'd wait a substantial time (because my time isn't valuable) and then pres again.. and again. The atmosphere of customer engagement was more of a "get over it" and "status quo" service mentality; A "dont ask or expect too much of me" mentality. Even after trying to help the manager do service recovery when I called to bring issues to someone's attention; it was painfully disappointing and much clearer as to why things were the way they were. I now drive 10+ extra miles to get better...

Purchased an item on sale, their system did not take the discount as displayed. To fix their mistake I was told I had to present an ID for a refund. I do not agree that they have the right to ask for my ID, ESPECIALLY after entering my phone number to get the sales price. I strongly suggest you use my phone number for the return. You are invading my right to privacy. With my phone number, you already have my name and probably address as well. What gives you the right to demand a drivers license. I will purchase elsewhere, do not need...

I love the pharmacys team they're great and they're Amazing the wait to get your medications is like 10 minutes. Thank you pharmacies team's for always putting the customers first you had work would not...