Cut & Blend Barbershop — Local services in Billerica

I used to go to this place until my last experience. I was getting married and was prepared to get a haircut from here since they're pretty good at what they do. My cousins were all going there and one of them were actually there when I had to call and cancel my appointment. I had to cancel since I ended up having to pick my parents up from the airport sooner than later. The haircut appointment was the last thing on my mind and when I cancelled they said it was too late. I originally talked to Shorty and he had no remorse and said he's keeping my 40 bucks and hung up. I later got a call from Pat and he seemed like he cared a little and said he'll try to do something for me but nothing ended up happening. I was very stressed with all the wedding stuff and this just made things worse. I was really surprised by the lack of compassion or the flexibility of working with a customer who has gone there frequently...

Perhaps due to their high quality, their wait times are really bad. They have up to 7 barbers working at a time, so I guess it's just popular.

Most people I've seen in the shop get a fade, and they all look great. The barbers are good at making sure they're giving you the cut you want. My son got a longer haircut (e.g. 1" in the back instead of 1/16") and it was a great cut, too. $22 for a cut seems high, but I haven't shopped around to price compare.

Only giving 4 stars because the wait times are...

Scheduled a haircut and was seated as soon as I walked in the door. Bobby asked what I wanted and after that didn't talk, just focused on doing the cut. There are TVs, music playing, and a very 'bro' atmosphere with a fantasy football draft board on the back wall. Solid experience. EXCEPT they only take cash or check. Come on, this is 2020 and especially during the pandemic, they should take credit. I threw away almost $3 on the ATM fee since I didn't know about it, so hopefully this review saves someone...