Subway — Restaurant in Billerica

this place is terrible!! the dude serving me around 2pm did not know english in the slightest!! i asked for a tuna sub, he put chicken on it then i told him i didn’t ask for chicken i asked for tuna, and he took it out the oven and said « tuna? » and i said yeah, he put the TUNA on top of the chicken (that i am allergic to) then when i asked for creamy siracha, he starred at the sauce for a minute then put the wrong one on, and to top it off he charged me 20!!! dollars, charged me for the goddamn chicken, (my order is always $11) then had to just throw it away cause if i complained to him he wouldn’t even know!! he legit has the people who ordered online to-go, read their order out for him cause he couldn’t read, and could barely BARELY speak basic basic english, and didn’t give me my receipt either!!! imagine if i hadn’t noticed the chicken and ended up in the...

Say they close at 10 but closed at 7pm on Friday. Edit: gave this subway a try one more time as it use to be a good place to eat. They put 5 pieces of spinach on my foot long and all yhe the veggies were bad. I almost got sick eating my sandwich because it tasted like rotting lettuce. The cucumbers were also soft and looked like they were being defrosted. Im unsure if they got new managers and/or owners but its surly gotten worse over the last year. Its not just the good that has gotten worse but the staff seem more unhappy. I hope the management treats them well but due to how the store is running it doesn't seem like it.

Ps: The Pepsi I got tasted like soap when I got to my car and due to the worker being annoyed about having to serve me I just...

I usually order on the Subway app and pick up at the store myself. I don't usually get to interact with the personnel, but when I did they were accommodating. The sandwiches are tasty and well prepared. I like how easy it is to customize your sandwiches and request extra protein ingredients for an upcharge. Other extra ingredients are part of the base charge of the sandwich. The roles are always fresh.

Some of the Subway stores don't take promotional coupons, but if you order through the app then the promotions are taken there.

I did notice at this store the soda machine was out of commission for more than a week. Bottled drinks when available in the refrigerated cases, though. I...