Ahhhh! I didn't realize how much I missed the big movie theatre experience until I saw Wonder Woman 1984 in the GIANT theatre :) Sigh. It was soooo nice. We hadn't been to a movie theatre in probably a year. The lights, the sights, the sounds, the action. We were fully immersed and moved. We will absolutely be back here a lot, and probably make it our home theatre. It just felt so much more homey and authentic than all of the AMCs taking over the industry.
More on the GIANT theatre; it felt so grand and so comfy and so open. We did a weekday viewing at 5:15, and we could basically pick wherever we wanted to sit (Jan. 2021=COVID era). I would definitely recommend the back couple rows or anywhere in/around the D-BOX. But that's just my personal preference as I like to really be able to enjoy the full screen without moving my head much. I sort of actually frolicked around in there because of how epic and nice it was to be in a huge theatre again. The picture quality was beautiful, the sound was massive. The actual movie viewing part was seamless.
The seats are SUPER comfy and you can control the recline level greatly, and even a control for how much your headrest moves forward or backward. (If sleeping in a movie theatre is your thing, then this is the place for you!) The seats are massive and you get a solid amount of personal space because of that, and some nice large cushion arm rests on both sides (no battling it out for the armrest in here). And of course the good sized tray to put your personal items on that swivels.
I'm all about clean bathrooms, and this one was about as clean as they come. Kudos.
They had a super neat looking "self-serve" popcorn setup. We didn't get any, but it looks like you can just walk up to one side to get it basically like you do to the drink machines on the opposite wall (I'm not sure if they modified that flow though a bit these days; I just got cookies)
I hadn't had Otis Spunkmeyer in a couple decades, and they had some at checkout so I got a couple and they were just as yummy as I remember; they were definitely baked today. Then of course they got all the fountain drinks, the ICEEs, the pizza, the popcorn, the candies, etc.
They had a decent sized corner for a dozen or so arcade activities and photo booth and a seat where you can experience what the D-BOX seats are like.
The lighting and decor and theming in here was very fun and well done and tasteful. I really enjoyed walking the hall and seeing lots of acting legends lining the walls.
I understand the other auditoriums are a bit smaller, and that in my opinion can just provide for a more intimate and relaxed movie experience. So I'll look forward to viewing films in those, too. However, if you are planning on seeing a highly visually stimulating movie I'd definitely say hit up the GIANT theatre; it is quite the treat.
They had a neat looking bar area out in the main lobby; we didn't check it out.
From what I could tell they have a few ways to purchase tickets: online through their website (or link to 3rd party on their website), self serve kiosk in lobby, or at refreshment counter.
I believe they do have some sort of Rewards program, too for building up free goodies as you visit. And it sounds like that ties into some neat sort of "gift card/cashless" card, too where you can put some dollars on there to treat a friend/kid/family member to some movie/refreshment times.
(Specific COVID era review info) This place is SUPER clean. They had barriers up at the refreshment counter to keep germs from flowing in/out. After our movie was done a lady came through to spray and wipe down the seats. The staff were wearing masks. There was automatic and pump hand sanitizer all over the place. There should be few enough people in your auditorium where you can have some safe space to spread out a bit. I felt super safe in here from the moment I walked in until the moment I left. I'd wager it's significantly safer than most grocery stores, big box stores, and restaurants out there right now; especially the GIANT auditorium...
Read moreI came here for the first time 6/26 on my birthday. It was a Monday and watched the transformers. The theater was clean, staff nice, the wings and pizza was fresh and delicious. My boyfriend and I enjoyed it so much that we came back today to see the flash 6:15p. We ordered wings and pizza again. Granted the place was busy the service I received was horrible. The drink station was out of mostly all bevs from each machine, the area was dirty as hell and it stayed that way well after I was leaving. By the ticket area was about 5 staff (kids) only one working and they were just horse playing, cursing, talking about customers etc. when my food arrived the 12 piece I ordered were ice cold in the middle . I returned them and asked for them hot. When I got them it was only a 6 piece so I had to wait again because they didn’t know about the other half. This was at 7, at 8 I went up to the Counter to get my wings they said oh it must have been sent to another movie room!!! I didn’t receive the other half of my wings until 10 minutes before my movie ended. When I was walking to the counter to ask about my wings two of the staff(kids) were spraying each other with chemicals from spray bottles and cursing each other. They just did not care if they were acting a fool in front of customers they were in their own world. They were jumping up on beams, racing each other etc. also when I went in to see my movie there was food all over from the previous viewing so we had to sit else where. They hadn’t even come in and clean before the next movie start. Let’s not start with the bathrooms. What a waste of my money I feel. I won’t be...
Read moreI have been to this theater twice. Once to watch Free Guy and once to watch Shang Chi and the Legend of the Ten Rings. I'm sorry to say that both experiences had major issues.
For Free Guy, the theater neglected to turn off the lights in the auditorium until well after the movie started. I had to go out to the lobby to let an attendant know. Even then, the movie proper had odd sound issues and buffering which I thought was part of the film, but found out later was a technical issue.
For Shang Chi, the lights worked fine. However, the sound never came on during the previews. I and a fellow watcher informed the staff at least twice that the sound was not working, but the told me to "give it a few minutes." I watched the first 10 minutes of the film in silence before I gave up and left. I didn't even bother asking for my money back.
I do not blame the workers of this theater for this experience. It's been a tough year for everyone, and I'm more than willing to cut the staff slack. However, a theater billing itself to be a premier moviegoing experience should have contingencies and automation in place to keep this sort of thing from happening. I understand technical difficulties happen, but twice in a row affecting the core moviegoing experience is definitely signs of something terribly wrong here. I recommend avoiding this theater until they work out...
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