I have had 8 cameras installed including a DVR on my house and within the first year randomly one or two will just go off line. They have been good on coming back to get them back online or replace the IC real time camera under warranty. Three of them have been replaced. I pressed them to figure out why they just stop working. My wife texted the tech, I left voice mail messages and now we feel we are being ignored. This system has been a problem from the beginning and now I'll probably be stuck replacing the DVR and or the cameras. Go somewhere else and think twice about IC real time...
Read moreDo not ever buy from this company. They sold me a defective cue stick and refuse to replace it or refund me. My kids used the cue stick to play pool once. Then we hung it on a cue stick rack and in the morning we found it in two pieces. Clearly this cue stick was damaged when we received it and Caves does not stand behind the products they sell or the poor packaging job they do when shipping an item. A cue stick should not break while everyone...
Read moreHorrendous service and product. Paid a fortune and have subpar equipment. Cannot completely open patio doors with their outdated equipment. Cameras are a joke, they randomly record and their resolution is so bad you can’t recognize yourself. You can call and call do not leave a message they will not return your call GO ELSEWHERE do not fall for their nonsense wish I could give...
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