Moe Hardware Hank & Sporting Goods — Local services in Black River Falls

In case you have a brain injury like me or trust issues like me :-) know that often times the top receipt is inaccurate, for example if a transaction had to be avoided because it was typed in wrong - the top receipt will not show that it was voided like at Walmart. So the bottom receipt was accurate this time when that happens to me. I checked with my credit card to confirm. Before I thought of that, I asked for help in a panicked way and they called me back and helped me. I am very grateful :-) And you can trust them because they never overcharge me like some businesses around here dude, check your receipts! Especially before you leave Denny's! But that happened 2 years ago maybe that person doesn't work there anymore. But also, Travis the cashier here brought me a stool to sit on when I was very faint and close to a seizure and waiting for my ride home.:-) very good customer service. If you are from a bigger city, it just might be a bit too easy too unfortunately misunderstand mannerisms in this small town. That is something I struggle with. But know that just because people speak a little differently and it might seem a little harsh, people do not mean it that way. People are very honest and open with their emotions sort of and direct... It's almost more like England in a way. So they show with their actions that they are very kind and helpful :-) thank you Moe's Hardware Hank without you this mold spot in my carpet would have spread everywhere and been impossible to clean in time 💚

They are very helpful when I call on the phone to ask if they have something, they check right away, and when I come into the store off and because of my brain injury I'm just too tired to find it so they will not only describe generally where it is, they'll show me exactly where it is if I ask. :-) and then when I ask questions about the product will patiently wait an answer. And it's close to where I live it's all very much...

I called Moe's in search of 209 primers. The gentleman working told me they in fact had some in stock. I asked if they could hold me a box as i live over an hour away. The gentleman explained to me that they had a limit of how much you could buy at one time (100) to which i replied 100 would be plenty. So i made the commute over there to get the primers i needed. When i got there i inquired about said primers. The man working behind the counter bluntly informed me they didn't have any. When i explained that i had just called and was told they had these primers in stock the man behind the counter said "hmm musta just sold the last box. Sorry". I understand supplies are limited but i felt this was particularly poor customer service. In conclusion i gave Moe's a 1 star rating as i cant give them a...

Ohhhh! If you haven't been to Moe's you haven't been to an old fashioned hardware store. Bill and Sally have "retired" ha! They are there all the time. Their son Pete bought the store when his folks "retired". He and his staff got your back. Want sporting goods? Want firearms, ammunition, reloading supplies, this is the place to go. These guys know their stuff, and the prices are awesome. Trust me you will be amazed at their inventory. If you don't see it just ask, they probably have it in their gun vault or in one of their suppliers inventory. I have personally purchased very hard to come by items through them that nobody else has access to in our...