CVS Pharmacy — Local services in Bloomington

After calling & leaving a message twice, I decided to stop & go inside, hoping I'd get better service. It was very busy, but they were focused more on the drive thru than the people standing inside the store. Stood there for quite awhile before I got help & felt like I was more of a bother. If you call, you also cannot get a human & can only leave a message & hope they will call back. I tried a different CVS since my insurance recommended it & it was slightly better. The other place at least called me back. At least other places treat me like a person. This one just acted like I was a bother since I was trying to figure out the cost of a medicine & not just picking up (They hadn't transferred my prescription like I asked in the message I left.). Ultimately, it wasn't their fault...there is still an issue going on with my insurance, but they should treat potential...

My experience picking up the medication was great, but here’s the issue. I’ve been on this medication for years. The CVS app wouldn’t allow me to request a refill until it could be processed by insurance (after a certain number of days since my last refill). Therefore, I requested a refill on the 3rd of February, but that was a Saturday. So the doctor couldn’t be reached until Monday. Doctor provided refill on Tuesday. The pharmacy went to fill it, but realized they didn’t have enough and had to order the medication. By this time I had run out. Why can’t the pharmacy ensure they have enough medication while they’re waiting on the doctor’s prescription? Again, I’ve been taking this for years and this isn’t the first time for...

This cvs has some very long lines most of the time, Both the drive through and inside the store. Some of the counter clerks are very rude sometimes as well and they take forever to get your prescriptions. Also this happens to me more times than not, I get a text from their automated system stating that the prescriptions are ready for pick up but then I get there and they tell me it isn’t ready, it will be ready in 15 minutes or so, it’s frustrating when...