TTHIS PLACE ROCKS, see reviews from everyone else, no pawn shop has this high of a rating and there is a reason because theyāre that good. Went to visit Angelo here for a Ladies Rolex Datejust they had for sale. Iāve been a Rolex fan for years but havenāt been able to afford one. In those years of yearning for one Iāve became very familiar with how to spot a fake and verify genuine ones. Since purchasing Iāve personally verified the authenticity of this Rolex by serial number and numerous other markings that are present on all Rolex timepieces. I found this particular watch online and if youāve ever bought something online, particularly jewelry, you know that it is very easy for a seller to make the item appear much nicer than it is in person. Well, let me say this, when I took a look at the watch when I walked in it was in actuality BETTER than itās online pictures. They had it professionally polished and cleaned and believe me it showed. Not polished to death which can easily happen(thus eroding the depth of the engravings) but polished perfectly. Their description was 100 percent accurate and Angelo as well as the other staff were exceptionally professional. If you have any doubts of that just see how in a previous review from an ex employee how well the owner handled that situation. Classy way to handle such nastiness big time and especially given that this is his livelihood sheās affecting he still manages to demonstrate professionalism. While shopping here I NEVER felt pressured. Even though I was handling a multiple thousand dollar watch I was not hawked over by Angelo and was given a lot of time to research online about the watchās authenticity as well as take numerous photographs to send to my wife. All without the slightest pressure from him or whom I believe was the manager. Angelo even went so far to ask another customer if we could borrow their wrist so as to better ascertain how it would look on a womanās wrist. In addition to outstanding watches they had a truly outstanding collection of diamond and gold jewelry all priced very, very reasonably. I definitely know diamond grading and can assure you that what they is stocked at probably 50% of what big box stores carry in terms of price. This place is a total gem and Iām super glad I found it. Not only did I get my Wife her Rolex in amazing condition but at a price that was far better than reputable online vendors such as crown and caliber and Bobās in Chicago. If you know used Rolexās you know those names. Truly professional outfit and thanks again to Angelo for his professionalism. I drove nearly two hours to get there in rush hour and if I had to do it again Iād...
Ā Ā Ā Read moreCame In here expecting a bit more due to the original price tag. I was utterly rude to Eric at first. I am apologizing here again for my rudeness, these guys understand the hard times at the moment and will work with you, at least Eric helped me out extremely with the deal I got for a loan. I can now pay my copay for my anxiety medicine, I just turned 26 and am off parents insurance freshly. These guys just saved my mental health and Iām extremely appreciative!!!!!!! If I didnāt have my medicine I would lose my job and house and sanity overall. The small loan came in handy. They even call you as a reminder of your loan/pawn near the pick up date. 20$ tax on top of loan but that is affordable (I think it was around 240% interest, with the option of extending the loan by paying another monthly increment of 20$ if needed). I will definitely be recommending Eric as an agent/specialist here for friends and family and the location itself. THEY DID NOT REACT AT ALL TO MY RUDENESS I HAVE NEVER SEEN SUCH PROFESSIONALISM IN MY LIFE! He calmed me down and reassured me I was getting a fair deal with everything in front of me, even added a little onto the loan so I could be comfortable, again sorry and so appreciative of your services. I will be back with a better attitude no doubt as they had won me over in the end.
Summary aka Too long didnāt read: at the end of the day Eric helped me out, calmed me down, and was willing to negotiate or help/suggest items to hit my loan amount if I needed it, quite the sales specialist with how he handles situations, and Iām in sales as well, great job Eric and once again if you read this Iām sorry for coming at you with my stress and attitude, you did not deserve that at all, I should know better as Iām in sales/real estate and hospitality.
GO HERE, ASK IF ERICS IN, AND SEE WHAT YOU CAN DO HERE WETHER ITS FOR SHOPPING, SELLING OR PAWNING(small loan option).
This location wins over any Naperville pawn shop or gold buyer. I am comparing this to past experiences.
Also many fine jewelry and designer bags like Burberry and Louis Vuitton/Gucci are here for sale!
He totally understood my situation and my downfall I have been going through during covid-19. I really appreciate the validation that I needed to hear from you Eric, again I canāt say it enough great job!
I do not know Ericās āstatusā at this location or rank as an employee but honestly the way he dealt with me he deserves gratitude in some form or way, if it wonāt be from the employer it will be from me when I pick up my pawned item,...
Ā Ā Ā Read moreFantastic Experience at Sterling & Knight Pawn Shop!
Rating: āļøāļøāļøāļøāļø (5/5)
I recently had the pleasure of visiting Sterling & Knight Pawn Shop, and I must say it was an outstanding experience. I was in the market for a Tissot watch and ended up finding the perfect one at this shop. I wanted to share my positive experience, especially with the help of their knowledgeable and professional staff member, Erick.
From the moment I walked into the store, I was greeted with a warm welcome and a friendly atmosphere. The shop itself was well-organized and clean, creating a comfortable environment to explore their collection. The wide range of items they had in stock, including luxury watches, jewelry, and other valuable items, was impressive.
Erick, the staff member who assisted me, was incredibly helpful and professional. He took the time to understand my preferences and guided me through their selection of Tissot watches. Erick's expertise and knowledge of the brand were evident, as he provided detailed information about each timepiece, including its features, history, and quality. He patiently answered all of my questions, ensuring that I made an informed decision.
What impressed me the most about Sterling & Knight Pawn Shop was their commitment to customer satisfaction. They offered me a fair and competitive price for the Tissot watch I chose, making the purchase even more enticing. The entire transaction was smooth and hassle-free, thanks to the efficiency of their staff.
I can confidently say that Sterling & Knight Pawn Shop exceeded my expectations in every way. Not only did I find a fantastic deal on a Tissot watch, but I also had a positive and enjoyable experience throughout my visit. The professionalism and expertise of Erick were instrumental in making my purchase decision easier.
If you're in the market for high-quality watches, jewelry, or other valuable items, I highly recommend visiting Sterling & Knight Pawn Shop. Their extensive selection, excellent customer service, and knowledgeable staff, especially Erick, will ensure that you have an exceptional shopping experience. I will definitely be returning in the future for any of my luxury item needs.
Thank you, Sterling & Knight Pawn Shop, and a special thanks to Erick, for making my purchase a truly...
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