Busy Beas Boutique — Local services in Bossier City

I entrusted Busy Beas Boutique with 10 shirts to be monogrammed, and I even provided my son’s name in writing to avoid any errors. Unfortunately, three shirts were returned with his name spelled incorrectly. While I was initially understanding because mistakes do happen, the owner, Ms. Traniceirs Beaner, assured me the shirts would be replaced.

What should have been a simple correction turned into nearly a month of repeated delays, inconsistent updates, and poor communication. I had to reach out multiple times, often with little to no response. Each time I was given a new explanation or deadline, none of which were honored. On one occasion, after being told the shirts were ready, I arrived to find only one unrelated shirt prepared while the corrected items were still incomplete.

After four weeks, I finally received the shirts, but only after insisting on them that same day. The work appeared rushed, and throughout the entire process, I never received a genuine apology or acknowledgment of the inconvenience.

This experience was both frustrating and unprofessional. Despite my patience and willingness to allow time for corrections, the lack of communication, accountability, and follow-through was unacceptable. Based on this experience, I cannot recommend Busy...

I placed an order and was very patient over a long period of time. Unfortunately, I experienced poor communication, missed deadlines, and broken promises. I tried to resolve the issue privately, including offering a compromise, but was met with excuses and delays — including being told a refund wasn’t possible through Square (which turned out to be false).

After making a public post, I was finally told a refund was submitted — I don’t believe the product I ordered was ever completed, as I was never shown any proof after multiple requests, including a cancelled FaceTime call.

This review isn’t out of hate — it’s about accountability. I support small and Black-owned businesses, but I also believe in transparency and integrity. Customers deserve communication, follow-through, and honesty. Sadly, that wasn’t my...

I really wanted to try this place out. I needed some towels monogrammed for a baby shower so I asked Facebook for help finding a place. This store came highly recommended so I decided to reach out via facebook and see if they could help me and give me some pricing information. No one responded to me. I decided to show up and discuss it all in person today, a Saturday, because the online hours. Showed up at the store and no one is here yet they’re supposed to be open from 10-5 today and the sign on the...