First off I really enjoyed working with a company who is locally owned and run. And they make their products here in CT. They're also made to order. The sales rep I worked with was very laid back and not at all pushy. She explained everything in easy to understand language and answered all our questions. The mattress and bed frame we picked out wasn't cheap, but it came in about $1000 less than what I considered a similar feeling mattress elsewhere, that was not made in CT. The CSS mattress also comes with a better warranty. We've been sleeping on it about 3 months now and it's just as comfortable as the day they delivered and set it up. This is one of the most comfortable mattresses I've ever slept on. They used an outside delivery firm for delivery and setup. They were easy to schedule, on time, professional and very competent. Obviously very used to CSS setup. I cannot imagine buying something as important as a bed without laying down on one first. We eliminated the "bed in a box" option immediately and tried everything from a $13,000 sleep number, to hybrids, to various foams. Even with price aside, the CSS was the...
Read moreI visited Comfort Sleep Systems after reading online reviews and having a recommendation from my husband about what he read online. Once there, I was encouraged to try many mattresses, while the owner explained how each one was made and the benefits of each one. He showed me the process used to make the mattresses. We discussed my particular needs for a mattress such as price, size, features, and remote controls, among other things particular to my needs as a handicapped person. The mattress delivery took 15 minutes. The delivery company installed the new mattress and removed the old mattress. I also purchased pillows and sheets which were delivered as well. My husband and I are extremely happy with the mattress I chose. It is very supportive, but not stiff. It conforms to our bodies on different sides of the bed. I highly recommend Comfort Sleep Systems. They are knowledgable, attentive to detail, and extremely helpful without being pushy. I will definitely return there when I need a new...
Read moreI purchased a 2" thick latex topper from Comfort Sleep Systems. This was placed over a new firm mattress that contained no memory foam. I love it and sleep better than ever. My husband has memory loss and had only been sleeping in a Lazy Boy chair. He now sleeps often in bed and I contribute this to the comfort of the latex topper. Our daughter was in a car accident and hasn't yet recovered. I felt the latex topper could benefit her and I ordered one delivered to our home. It arrived promptly in time for her to try while she was visiting. She sees the benefit and the topper went home with her. It's now years later, I still enjoy my topper. In October of 2021 I broke my leg and foot and know that having a comfortable bed was essential to recovery. One of the best choices I have made.
The company was very helpful in ordering, prompt in delivery, and has a very worthwhile product.
2023 and still love my topper!
2024 My mattress topper is still performing like new. Can't image a...
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