I have had a few different storage units with B&G over the years, my brother has a unit currently too. I also use the laundry facilities frequently. The laundry area is always clean, well maintenanced. Signing up for a storage unit was very easy and relatively quick. They payment each month was reasonable and there are a few different ways to pay. I would always call to pay, as I prefer speaking with an actual person when handling bills. I also wasn't due until the 10th of the month, but would always pay within the 2-4th of the month. The charge to speak to a person to pay your bill was changed recently and a little high. The automated system for bill pay wouldn't load my bill amount until the actual due date, so that was a little frustrating, but not that big of a deal. One thing I would recommend, for storage bills due, for the amount to be loaded at the beginning of the month, so for those of us who prefer to pay our bills early, can do so.
Anytime I was there on site, the person working was always kind and helpful. I also like that there's a code to enter the storage area, and cameras keeping an eye on things. I trusted that my belongings were safe being stored there, due to these security measures. Which is a relief. I also appreciate the trolleys there, to move your belongings easier. That was very helpful for me.
All in all, I had a great experience with storing my belongs and when using the laundry facility. I will still come back, in order to do laundry, and should I need a unit again, I would most definitely call B&G first. I have also recommended friends and family to B&G, should they have laundry or storage...
Read moreB&G Storage may be the worst business establishment I have worked with in my 50 years on this planet and 20 years in different locations while in the Army. When I first got my unit in 2014, I signed a contract for $136 a month. Now, after just 11 years and being consistent on payments, it is currently at $296. THAT IS A 117.6% INCREASE!!!! That's and increase of 10.69% annually!
After doing some legitimate research to see if I am really getting taken advantage of or not, I found that according to the Consumer Price Index (CPI), provided by the Bureau of Labor Statistics, that same $136 is worth $184. That comes out to a total inflation of 35.29% or only a 2.8% increase annually.
All I am saying is, be VERY leary and careful about using what seems to be a crooked business that takes advantage of people. And yes, im trying to get the stuff out but it cost a lot coming from VA and not to mention the time. It's also hard to get moving companies to go in and pick up in the middle of no where and bring. I hope this helps someone think twice before getting your wallet...
Read moreI've dealt with Ms. Terri for many years. She recently retired & Sarah is now the manager at the Brewton facility. She & her staff are always very accommodating & pleasant to deal with. They go out of their way to help with anything you may need. I have 3 units in the climate controlled storage area. I went to consolidate my units & reserved a larger unit until I could arrange to transfer the contents. Everyone was incredibly helpful & nice. I use them for all my storage needs & the laundry facility. The laundry area is always very clean & tidy. I feel safe when there even after dark. If I could give them 10 stars, I certainly would do so!!!! Thank you, Sarah, you & your staff have been a blessing to me.
Warmest...
Read more