I had a laptop die before I could back up all my files. I was working on a writing deadline and had to have the data pulled so I could give it to a publisher. Because it was such a serious problem, Computer Solutions techs got right to work and put my files on a portable drive. Backup to the cloud was done, too. What a relief. I asked how much it would take to repair the laptop, even though I had already purchased a new one so I could keep working; because the fan for my laptop could be removed without replacing the motherboard, it was a relatively cheap repair. The old laptop is our family spare, and it runs like new. I'm very pleased with the professionalism and expertise of the folks at Computer Pros. I won't hesitate to call on them again if I have a computer problem, and I have been telling my friends and family that my experience with these folks is hands-down five stars...
Read moreTook my desktop unit here to resolve an issue regarding freezing. I had three drives on this PC. Two SSD (250GB and 750GB) and one HDD (2TB). Told them I had tried installing it onto each drive without success. Eventually they fixed the issue and told me they had replaced some cables. They installed Windows onto the 750GB SSD and hooked up the HDD. I never worried that my smaller SSD was not showing up because it was just extra and figured I'd take care of that later. Time went by and I popped open my case for some maintenance and discovered that the 250GB SSD was actually no longer there. The SATA cables were just hanging there and the 2.5" to 3.5" mount with my 250GB SSD was gone. Tried contacting them to resolve the issue, but they were unwilling to help.
Other than one of my components going missing, they seem knowledgeable and the...
Read moreAfter putting together a new computer, I realized the RAM from my old one wouldn't work in my new build. Anxious to get my machine up and running the same day, I searched online and found what I needed for $60, but didn't want to pay the overnight shipping to get it by the next day (Friday). So I went to Best Buy, and they didn't carry it in the store (and they barely knew what I was talking about). I decided on the way back to work to try Computer Pros. I gave them a call and they got me exactly what I needed for the same price as what I could find online (and it was right there in-stock!). Great service and the guys there who knew exactly what I needed (because they don't sell microwaves there too, they know their computers). Great experiece, they saved the day, and now I'm off to play on my...
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