Ken's IGA — Local services in Brooklet

Close and convenient BUT afternoon, evenings and weekends are run by teenagers and college students that have horrible attitudes, have no desire to help in any way, could care less how long the line is, and no desire to work fast or even work at all. That is why their parking is full every afternoon, evening and weekend, because everyone is held up inside. Sometimes the line backs up past the freezer section. The employees care more about talking to each other than running the cash register. When there is a conflict between employees the entire store knows about it. I've witness a snarky, back biting going on between 2 cashiers right in front of my eyes. This place would be excellent if they had better...

We just moved back to Bulloch County (Brooklet) and started buying our groceries at Ken's. After getting gas at Ken's last night our car would not go in gear. It was just before closing so we notified store employees, told them we would have someone there first thing in the morning to get the car and left our contact information. The manager of Ken's decided to pursue a "kick them while they're down policy" and had our car towed after we left. This person showed no compassion or concern for someone in need (not to mention this was one of their customers). Is this how new residents are "welcomed" to the community? We will never do business with Ken's again and I hope others make the...

I've shopped at IGA for awhile now, and I believe the cashiers are the most consistently rude that I've seen at any store. Tonight, the cashier gave more energy and enthusiasm to making fun of someone's receding hairline with another cashier than to acknowledging me, a human, in front of her. On the occassions when an employee is nice to me, it is shocking due to its rarity. It is obvious, particularly with the high school age employees, that they are not trained or held accountable to any kind of standard for customer service or general human decency. I may start driving twice as far for groceries just to...