Barklyn Heights — Local services in Brooklyn Heights

I began taking my newly rescued 7-month-old lab/boxer mix to Barklyn Heights in mid-October. He’d already been socialized at the shelter and did well there. His evaluation day at Barklyn Heights also went well, and I purchased a 10-day package. For the first several visits, everything seemed fine. On his 6th visit, I picked him up soaked and smelling strongly of chemicals. When I asked about it, Darla at the front desk said they were cleaning with Wysiwash sanitizer and that it was “nontoxic.” Once home, I researched it and learned that extended contact can irritate skin and eyes and that dogs should be removed from the area until surfaces are dry. I decided to be understanding and moved on. Over the next few visits, staff continued to say he was doing great. But on his 10th visit, Darla told me he was being put on a 30-day probation for “running across the room aggressively toward a small dog” and not responding to recall. I apologized, explained that we were working on recall at home, and we continued practicing. The following week, I checked the daycare cameras and didn’t see him with the other dogs. When I called, I was told he was in “time out” for aggression and was locked alone in a room for 30 minutes to “collect himself.” However, he was kept separate for over an hour. The next day the same thing happened. When I asked another staff member why, she read a message from Darla giving the same explanation. I began watching the cameras more closely and noticed a pattern: these issues only occurred under Darla’s supervision. Other staff members were active—walking around, interacting with dogs, and monitoring the room. Darla, on the other hand, was often sitting for long periods with her feet propped up. In my view, this is not adequate supervision for a room of 20+ dogs and seems to be leading to unfair punishments, including isolating my dog for exaggerated or inaccurate reasons. After these incidents, I’ve decided not to return to Barklyn Heights. I hope sharing this experience helps others make an informed choice about where to...

This place is absolutely amazing and I cannot recommend it more to anyone who wants their pets to have a loving and fun home away from home! We have been using the day care services since the spring and have been so impressed at the level of care and the amount of fun they have each day! The team truly makes this place, they are all so amazing. They are extremely kind and knowledgeable and also never seem to rest, always moving to keep the dogs engaged and the facility impeccably clean. They are always so professional and kind about answering any questions you may have.

We recently used Barklyn for boarding for the first time and the experience was absolutely terrific!! We watched on the cameras as the boys played and had so much fun and were absolutely loved up on by the team. Every night they would sleep soundly just exhausted and happy from their full days of play. The overnight room was massive and cozy. The bath they received before leaving was great quality too, their coats are so soft and clean! It was awesome and comforting to see our dogs have a fun filled vacation while we also got to enjoy one! I truly love that everyone there has such a passion for animals and you can always catch them giving out snuggles and pets throughout the day. It makes me so happy to have such a reliable and awesome place that I know loves and cares for our dogs so much.

I cannot recommend this place enough!! Bennie and Baxter adore coming here and you can clearly see how much they love the staff every time they get to see them, greeting them with kisses and wiggles. This is truly the best place...

Absolutely love Barklyn Heights — hands down the best doggy daycare in Cleveland! From the moment we walked through the doors, we were greeted with warmth, professionalism, and genuine love for dogs. The staff treats every pup like their own, and it shows in the way my dog runs in every morning with pure excitement.

The facility is spotless, well-organized, and thoughtfully designed to give dogs the best experience possible. There’s plenty of space for them to play, rest, and socialize safely. I really appreciate the indoor and outdoor play areas and how attentive the staff is to matching dogs based on personality and energy level.

My dog comes home happy, tired, and better behaved thanks to the socialization and stimulation at Barklyn Heights. The team also does a great job updating me with photos and reports — it’s such a relief knowing my fur baby is in good hands. Their attention to detail and commitment to safety is truly unmatched.

They even helped my dog adjust during his first few visits, being patient and kind until he was fully comfortable. The special events, themed playdays, and birthday celebrations are such a cute and thoughtful touch.

Every time I pick him up, he's wagging his tail and looks like he just had the best day ever. It’s such a weight off my shoulders to have a place I can trust completely. Barklyn Heights goes above and beyond every single day.

If you’re looking for a daycare that treats your dog like family, look no further. I wouldn’t take my pup...