Ben's Supercenter — Local services in Brown City

I can see many complaints about lack of rotation in your perishable foods. This is one of my complaints and concerns that owners don't seem to care about since I never received an email back regarding the issue. Someone really needs lessons on how to rotate food, and checking your pricing. I am constantly being rung up wrong for various grocery items that are in error. What I'm really unhappy about is buying milk one day close to expiration (shame on me for not checking but having confidence in my local store 🤷‍♀️) and buying a $20 bag of frozen beef rolls and every single one so far being brown. This tells me that you are packaging and freezing meat that is close to expiration OR has expired. This concerns me for saftey now! Multiple items in condiment aisle have expired in October of 2022 (this is March 23) Blatantly selling expired foods in the clearance dept. When it should be pulled. This is so unacceptable and NOT how you run a business in a small community. I have worked retail as a manager myself and this would of NEVER happend in my store. It's not a hard job to rotate, and price check on a set schedule. What gives here? I'd like to know why this is lacking. People can get VERY sick. If I don't see a change soon, I hope many others submit complaints to the state.....this is your friendly public suggestion to change these issues. I tried to give you a chance in a private setting but now, I'm sure the community would like to know that the owners dont seem to care about them or their safety as far as food consumption and selling expired meat. Do better for...

THE GOOD: It's nice to finally have a supermarket serving Marlette. From what I can see, they have a nice variety of foods, produce, hardware and more. With that said, I did notice that there were some products that they didn't have, but give them time, and I'm sure they will accommodate whatever people's needs are.

THE BAD: Too soon to tell.

FINAL WORD: Don't forget to continue to patronize Country View Bulk Store in Snover. They are one of the Thumb's finest gem's of a family-owned business providing exceptional customer service, and offering items that you can't find anywhere else. I hope Bens is here to stay and I trust that Ben (whoever he is) is going to be a positive force in this community, supporting other businesses to grow and prosper. I hope both Bens and Country view promote and support each other in this community, because we have a lot to gain with having them both being here. ~ Roger...

For shoppers , pay close attention to outdated product. Equipment is old and out dated . Produce rooms , meat rooms and deli’s not the cleanest. Friendly staff in Marlette. Their are better places to shop in the area.

For people looking for a dead end low paying job this is the place to go. Upper management in Brown city has been there so long they have no clue how to run a business in today’s world . They suck up to the owner who has no respect for his employee’s . Marketing team knows nothing about grocery business and just bows to owners suggestions.Management is afraid to get rid of employee’s they should to make the store run better. So what happens is the good managers and employees leave for better jobs where they are paid managers wages and get more respect.If the owner would treat employees how bens great outdoors does he would have a much better store . Bens great outdoors treats employees with the...