TigerLily Wellness & Acupuncture — Local services in Buda

I really wanted to love my first ever experience with acupuncture, and even though I read good reviews about Tiger Lily, my experience was poor. I was seen by Dr. Doug who did a full body scan and my first acupuncture session, that went well, despite one of the needle positions hurting my big toe on my left foot, which still hurts today, over 2 months later. Moving on, I expressed to the doctor that I wanted to stay plant-based because that was my current diet. Unfortunately, my experience ended up being poor immediately after of the acupuncture. The moment I left the room I had over eight supplements that were pushed on me for purchase at the reception desk, the doctor insisted that they were exactly what I needed to feel better based off of his body scan on me. Over $250 later, I felt that I allowed myself to be vulnerable with somebody who I thought was going to help, only to feel unheard and robbed. After doing my research on the supplements, the majority of them contained extracts from cow ovaries, pituitary glands, and adrenal glands. The doctor totally disregarded my desire to stay plant-based even though he said he did have options for me. I returned the supplements not even 24 hours later and told the doctor and the receptionist that I would still like to continue with my actual acupuncture treatment, which they said was fine. The DAY before my next visit a week later, the doctor called me and told me that his services work in conjunction with the supplements and because I chose not to take the supplements, he did not wish to continue practice on me anymore and he pawned me off to a student acupuncture center because he thought it would be a better fit. This screamed “I don’t truly care about your preference of being plant-based or physical/emotional needs because you don’t want to pay for these overpriced supplements.” I don’t believe that in order to get the full benefits on acupuncture it is necessary to be flooded with supplements, nor do I think pumping your body with extracted animal hormones is a natural way to regulate your body during emotional turmoil. They also charged my FSA card 100 dollars despite by copay being 30, but the doctor told me he wasn’t going to process the claim because it was too much of a hassle for him, which I never was reimbursed for.

Definitely discouraged me in my time of need and I would be cautious of supporting business that care more about profit than the patients who are genuinely seeking a natural path of health...

Found this place on groupon and I have always been curious of trying acupuncture for their price. I heard on Groupon that they are resilient in trying to make you a regular. I was never contacted again which confirmed my assumptions. I felt uncomfortable after. The interior for a small place was nice, the receptionist was very friendly I had a good impression so far. I waited for about an hour and from my observations your clientele seem to be older and wealthier by appearance. I felt like as a college student coming in street clothes, I stood out a bit but at first I didn't think too much of it. Once I was greeted by Vanessa I noticed her hesistancy, she did greet me but with a short "Hi, come on this way" but it was different in nature and manner from that of her previous customers, which contained interaction that was brighter and friendly. Nonetheless, I expressed friendliness and kept trying to make conversation and she would only talk to respond to my questions and let more silence ensue. She did her thing, left the room to continue taking in other customers and it is where I noticed I was being treated differently than other people. The walls are not that sound proof so inevitably you hear conversations while trying to relax for one hour. She was so much brighter, laughed, complimented and initiated conversation with others which you could tell they were her expected clientele: regulars and not college students. When she came back to finish my session, her enthusiasm completely died. I had someone come with me that day and he noticed the same thing and brought it up to me before I even could. Look, even if people may not look wealthy to you and you assume that they are not going to come back, you should still treat them equally as you do with others. I felt discriminated, thank you for the acupuncture but no customer wants to feel out of place and obviously judged. Just because you decide someone may not be a regular and contribute more to your business does not mean you treat them like "ok let's get this over with". You made acupuncture accessible at such an affordable price to attract a diverse crowd, then you should expect people coming from a diversity of backgrounds. If you do not want that, then please keep your...

I came across Tigerlily by chance through an acupuncture Groupon and have since been a monthly patient for 3+ years.

Upon my arrival of my initial appointment, I was asked to fill out an extensive health form (9+ pages) that included questions I had never been asked before by a health practitioner, which showed me they take a different approach to health. Douglas reviewed the results with me prior to my acupuncture session and suggested that I also come in for an NRT session (nutrition response test). Since then, I have been going monthly for a regular NRT session and it (along with Douglas’ wealth of knowledge) been the sole reason I have overcome seemingly unrelated health issues. I still continue consistent visits to stay on top of optimal health and would go as far to say that I consider Tigerlily as my primary healthcare provider. I have seen “traditional western practitioners” over the years, most of which results in a bad experience for me (I don’t feel listened to, medical advice is given without the full story and turned out to not work / cause negative reactions, etc.), regardless, I always make an appointment with Douglas to also get his opinion or for supplements to generate faster recovery/results.

Douglas and Vanessa both have the best bedside manner. Both of them are so caring and excited to help you through even your toughest health challenges; plus, when the time comes, they will help you get off medications, as you will no longer need them. If you can be open-minded in trying something like NRT, I highly encourage you give it a solid shot. Douglas and Vanessa take their own advice and they look fantastic for their age, so that should be at least one proof point...