Bee Caves Jewelers — Local services in Austin

BEWARE!!

— If I could give no stars, that’s exactly what this so called jewelry store would get!!!

I do NOT recommend taking any jewelry to get fixed nor repaired; they are crooks and they probably don’t use real gold! We took an heirloom to get cleaned/polished, reinforced and replace a stone. The ring ended up worse then when we took it in. They charged a lot of money, initially, and then when we took it back to re-repair (3 wks later, mind you!), they charged another $100. And when we questioned which prongs were tightened and reinforced, the guy didn’t answer (probably because he didn’t do it!), and then, the guy just walked way and left me standing there.

They would’ve release the ring until I paid the extra $100.00.

They are rip-offs! They will be hearing from my attorney soon!

Do NOT support this jewelry store, they lie, cheat and steal from...

I went into bee cave jewlers knowing little to nothing about rings and diamonds. I explained to the Jewler what I was looking for, and he nailed it perfectly. He did not attempt to upsell me on anything. Infact, the diamond that was used for the ring was a higher quality than we agreed upon before it was made, and they honored their original price. The quality is absolutely incredible and my now fiancé loves her ring! 10/10 would recommend this place to anyone looking for an engagement ring. Especially someone with little knowledge on jewlery like myself. They will not lead you astray. We will be back for our...

Friendly on the front end, shifty when it comes to the transaction. Be cautious and stand your ground when it comes to the negotiations. I'll never bring my business here again.

In response to your response: Integrity is the cornerstone of business interactions, Sir. If you state a price or present a quote to a customer that should thought through and be honored, not altered after the quote has been presented. You can sugarcoat our interaction however you'd like. This is the core of...