Rent-A-Center — Local services in Buffalo

Update to my original review. So I tried using them again years later and the service is equally if not worse. Applied and approved online, they never call you like the website says they will so ended up calling them after almost 2 weeks had passed, to then receive not the friendliest of service and a very lengthy application and approval process. Signed a lease for a dryer I desperately needed, then waited for the next steps and was told by the manager that he would call me in a few days to set up delivery, well that never happened. Called the store for 4 days in a row looking for him but wasn’t there, when I finally got a hold of him he even talked me out of getting the brand new appliance I wanted for a used one with promises of a next week delivery. Well guess what never happened again…not a phone call not a scheduled delivery or even an update. When you go to lease equipment on the site it’s all a lie, you will not get your item within 2-3 days, you won’t even get it within 2-3 weeks so please don’t get fooled like I did. I ended up going with a competitor instead and was able to get what I needed within 1 week fully new and delivered including into my home, for much less work and hassle. Will never even look at their...

This is an excellent location! My favorite actually! The staff is excellent they are knowledgeable, helpful and friendly. I never had a bad experience with them and I just recently made my last payment on my 4th purchase in roughly a years time. I ABSOLUTELY Love their 90 day option. If you can honestly make your payments on time they will literally call you and offer you amazing deals once you adequately fufill your first contract. You could even adk them to look for certain thongs for you. They cate Ashley name brand furniture that wad actually cheaper than the Ashlwy store it's self; and I looked on the Ashley home store official site for price comparison. I could not be any happier with anything at all at the Tonawanda st and location. Anil and Christian could not be any better with their...

I placed an order online yesterday and set up delivery for 6 pm today. After waiting for a half hour I finally called to find out why they hadn’t arrived, only to be told that the girl who took my order yesterday- Aliyah- has “only been here 5 days” and mistakenly set up my delivery for after they close. I understand that she’s new and all, but I don’t understand why they would have someone so new handling orders when she’s clearly not ready to. I’m EXTREMELY upset as I absolutely needed this washer and dryer to be delivered TODAY and now I’m stuck scrambling to find anywhere else that will deliver appliances quickly. I warn everyone to consider going to a different location rather...