Setterberg Jewelers — Local services in Buffalo

I arrive to have two watch bands fitted to my Wrist . Take my order don’t measure my wrist . Then call me back with the price, I say OK ! 34 bucks ..... I pick up the watches, they don’t fit ! I asked the gentleman if you could take another link out or look at it here, he gets grumpy and very rude ! You left a pay for that if you want me to look at it and take another link and then mumbled some comment under his breath as he walks to the back! And I look at the old lady there and I’m like wow he’s effing rude what’s up with that is that your husband? And...

Our experience at Setterberg Jewelers was ABOVE 5 STARS!! They helped design our ring and made sure that every diamond was absolutely perfect!! Their sales people are totally 100% professional! Annie is the daughter of this family owned business with her mother Toni. She knows the business. So go see her, she is an absolutely amazing lady!! She will help you with everything ! Once again if your looking for something very beautiful and someone who does her job to perfection you will find it at Setterberg Jewelers. Jeff and...

Anne helped with the custom ring that they helped me designed. She took the time to let me know the placement of every diamond. The ring is absolutely beautiful! When my sister and I went in to pick it up, Anne was out on vacation so her mom and a work colleague helped us out. They both wanted to hear the story behind the diamonds that I brought in and we all shed a tear together. It was an overall wonderful experience. A perfect family business that I hope carriers on for many...