UPDATE: All the feedback provided below is 100% accurate. I just posted legitimate questions on the Facebook page for this shop and Ronneil just blocked me. That should tell you all you need to know about this fish shop. The recent positive reviews are from folks that state they are new to the hobby. Unfortunately they don't know better and trust Ronneil like we did a year ago. His answer for every tank problem is to dump chemical products like Dr. Tims into your tank even after he knows he sells API test kits that are easily proven unreliable with respect to nitrates.
Ronneil may have expertise regarding freshwater fish. We didn't have a freshwater tank, so I can't speak to that.
Ronneil's prices are outrageous compared to other fish shops in San Antonio. His saltwater knowledge is limited to say the least. My wife and I caught him in more than one lie where he said not to do something, and then he was doing the same thing with the fish in his shop. Our best example is feeding Anenomes. Ronneil said not to do that, and my wife went to his shop to pick up supplies one day and caught him feeding the Anenomes in his shop.
Maybe you can work with Ronneil IF you have experience in this hobby. Otherwise, dealing with Sea Hare Aquatics is a guarantee for heartbreak if you care about your marine fish. Even in the face of direct evidence that the API test kits he sells are flawed, he still pitches those kits...
Read moreSea Hare Aquatics is a warm, friendly environment where education is front and center of every interaction. I recently got back into the Saltwater aquarium hobby after a 20 year break and am learning a ton. So much has changed over the last 20 years, including the technology, which I absolutely love. I enjoy having a small piece of the ocean right in my home office where I can enjoy it everyday!
I connected with Ronneil and Kimberly, owners of Sea Hare Aquatics, about 6 months ago and I absolutely love visiting their store and learning about all the amazing species they carry in their shop. I also have been using Ronneil for maintenance every two weeks to help get my reef up and running as I jump back into this hobby. I have honestly learned more from our maintenance interactions that I ever thought I would, the amount of education you will get from Sea Hare Aquatics is a huge difference for anyone new to this hobby.
I have always had a wonderful experience each and every time I go into their store. I honestly won’t go anywhere else for fish, corals, inverts, and food.
Please support this wonderful couple and their small business, go by today and say hello, you...
Read moreBLOWN AWAY BY THE AMAZING CUSTOMER SERVICE, EDUCATION & PRODUCT QUALITY!!! I have three fish tanks (started with one until I visited SEA HARE AQUATICS LOL) and I am neither an expert nor an absolute novice as it pertains to tank maintenance. In the past, whenever I have visited other pet stores or other aquatic shops, I always encounter a CSR or store attendant who talks to me as if I am ignorant to all things "fish and water" and proceed to TELL me what I want versus answering my questions. It almost borders on rude and dismissive. This was not my experience at Sea Hare Aquatics. From the moment I walked through the door, I felt welcomed and respected as an active participant in the process. The owners and their team were absolutely amazing and should offer a master class! Thank you Sea Hare Aquatics for handling me so professionally, answering all of my questions, and being honest about what I needed and did not need to preserve the quality of my tanks. I will NEVER shop...
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