Phantom Fireworks of Burns Harbor — Local services in Burns Harbor

Dave is an absolute gem to this place!! I was looking to pick up a couple of fireworks based on recommendations from a friend. After an unsuccessful stop at a local competitor, I wound up at Phantom. Dave not only greeted me, but helped me find substitues for product they did not carry and even recommended other suppliers that might have exactly what I was looking for. I have spent most of my working life in the costumer service industry, and have never been so impressed with the help I received yesterday. I travel back and forth from Chicago frequently, and Phantom Fireworks will definitely be a ritual pit stop on...

Been going to phantom for years now with my dad to get some great fireworks that they sell. After seeing a special on TikTok where new premier members get 2 free t shirts I confirmed with the employee who takes ID the specials and he said he believed it was true. After checking out, I noticed I was charged for one. I asked to return it but they said they could only give me another free one. After emailing the cooperate email, they told me not to trust their...

We go here every summer on our way back from St Joe. They have what amounts to a "trick" in their sales in which everything is "buy 1, get 2 free". You can mix things up to buy one item and get any two (for same or lower price) "free" but we all know that, in actuality you're just paying 300% more for the one item and they're throwing in the other two... "free". I'd prefer that things are just individually priced and sold, it's just...