Baber's — Local services in Butler

I went in for a living room and tv. I told them I needed a smart tv and was told all tvs in there were smart. I explained that eventually I was going to get Wi-Fi and needed it to have Netflix. Fast forward 5 months. I get Wi-Fi. I try to connect the smart tv and turns out it is not a smart tv. I contacted babers and was pretty much called a liar. The district manager said he found it hard to believe it took me that long to realize it was not a smart tv. Well, considering i did not have Wi-Fi until recently, why would i have tried to connect it....to nothing?

All i asked was for credit towards the new tv. I was willing to bring this tv back and add a smart tv. I told them i knew it may change the price per payment by a few dollars but that was ok, just give me credit for what I've already invested. I was told no. They would only credit me 2 of the 5 months. Will not use not recommend this company.

Edited to respond to owner:

I've called corporate. I've left messages. No one has bothered to get...

Babers is my favorite place to shop for furniture and appliances. Since under new management, the selection is great. The manager gives excellent customer service and shows empathy which is important to me. Butler has been been needing this type of management leadership. Jackie, assistant manager shows empathy and gives excellent customer service as well. Together it's a winning team. It's my favorite store and they make a great team. I highly...

They took excellent care of me at Baber's in Butler. Moving my business to the small town had it's challenges but when it came to finding furniture for my apartment, A.C. the store manager, at Baber's took so much pressure off by having some great furniture selections for my place. Everyone was so courteous and professional, from purchase to delivery. I would recommend them time...