Farmers Insurance - Thomas Roach — Local services in Butler

I have been blessed to have you taking care of my insurance needs. You are prompt to give me an insurance quote, confidential in discussing ways to handle premiums, professional in advising me on ways the property needs to be improved and always a call away. I depend on you to advise me on what is available in the insurance market. Choctaw County is so blessed to have you in the area offering good and dependable insurance at reasonable prices. Every time I need you to check on something, you are so quick and yet so friendly. Insurance is business and important, but you make the transaction so pleasant. You give each customer all the time they need, answer all questions they ask, and yet make sure the insurance information is correctly and professionally handled. Thank you Mr. Roach for looking our for my insurance and yet remembering to ask about how my...

So far I have very pleased with the service I've received. Costumer care is excellent. I definitely want to express how personal it felt while talking with the agents, there was no hurry, they explained everything so I could understand they called me back like they said they would, I am very much pleased with my insurance company, thank you Thomas and Jessica ! Keep up the great work Your loyal costumer,...

If you’re looking for a top-tier customer service and company that know you by name. Look no further. The agent at Thomas Roach in Butler AL, who answered the phone was phenomenal and went above and beyond to help my mom. Top tier customer service is unmatched by larger insurance companies. Small town with a big heart. Glad there’s still people who cares for their...