Boxdrop Camarillo — Local services in Camarillo

Customer service was great the day I came In to purchase my bed. I went to four places before coming to this location and based off the reviews decided to stick to this place immediately. Fast forward I have yet to receive my bed. I asked For a refund and was told no refund which I was Never told verbally. If I knew I would Of never purchased from the get go because no refunds is a little sketch to me. I even Tried calling a corporate number but could not find any on the website which was even more sketchy to me. I was trying to get a refund so i could just purchase a bed on the spot because my back has been killing me tremendously. So moving along I am Still waiting on my bed and was told it was fedex fault so i get it with covid and everything so once again I left It at that but I’ve been receiving all my packages via fedex and UPS in a timely manner so idk what’s going on. So finally my tracking number gets updated that it’s in transit. So I’m super excited til I realize It says cant locate recipient. So I call Fedex my self and was told the adress they were given was incorrect and that’s why they couldn’t drop my bed off. So far this whole experience sucks and I was just Better off working with a different company. Don’t get me wrong seller is a very nice man it just hasn’t been well with trying to get this bed. And my husband did not like how he tried contact him himself and was ignored. Now I’m just hoping with all the money I spent this bed is truly worth it whenever it comes in. Fingers...

If your top priorities while shopping are affordable prices, amazing customer service, and supporting local businesses, then you've found the place. Charlie, the owner, is a true gem. I recently bought mattresses for my parents from him. They weren't only happy with their new bed, they truly loved Charlie. He is so knowledgeable and friendly. He isn't just trying to make a sale. He knows that if he sells you good quality items and treats you well, you won't go anywhere else. And if you're smart, you really won't. Trust me when I say, this is the place to shop at. Thanks for going above and beyond for us, Charlie. You are appreciated!

Also, he is taking all necessary precautions due to Covid-19. He makes you feel safe and...

For me, getting a mattress was a nightmare until I found Boxdrop here in Camarillo. I spent hours reading reviews and trying to find somewhere that wouldn't overcharge or take advantage of my wife and I. Right when we walked through the doors, Charlie was there to greet us with a warm welcome and a smile. He was extremely knowledgeable with his inventory and availability on EVERYTHING! Not only was he able to help my wife and I find the perfect mattress but he gave us such a good deal that we were in disbelief. I would recommend him to anyone and everyone I know and you best believe if we ever need any other furniture that we will be calling him! Thank you Charlie for being amazing! -...