Mark-It Place — Local services in Camarillo

I have shopped at this establishment for years. It seems they have a new Manager who is the rudest I have ever encountered. First of all when she speaks to you as a paying customer she has the worst Customer Service I have ever encountered. I asked for the Manager and after she stated that was her I thought who in the world would put this curt rude person in charge. I am in my late 60’s and obviously she was taught zero manners.

Bottom line is the gift I gave my husband was very flawed. Three scratches on it. I did not see it at purchase and do not believe it was there.

She is curt when she answers the phone, when she has to answer a question or basically anything that has to do with helping a customer.

I worked in customer service for 45 plus years and she would have been soooooo long gone.

She had the Gaul to tell me I bought the flawed item. Why didn’t she point it out at purchase to I dude the customer wanted it.

I explained I had eye problems but never saw 3 scratches.

She CURTLY to me to bring it back.

Great Custer service if you are trying to go out of business!

I have gone there for years BUT will NEVER go...

I purchased an expensive gift which I brought to Mark-It Place to have it engraved. I discussed what I had in mind with an associate and was pleased with the final design choice. When I went to pick up my item, I was extremely upset to find the finished design was off center. How does that happen? This is your specialty. Such carelessness. I gave two stars because I was offered a discount, but honestly, it completely took the joy out of presenting what I had hoped would be a special keepsake to my friend to commemorate a very...

Always very friendly/prompt service and the products I have customized/personalized there have turned out beautifully and exactly how I asked! And the staff always check with me to make sure that their work is accurate before they...