The manat the Carbondale store was the absolute rudest person I have ever dealt with in my lifetime!!!!! I have never been treated so badly and discriminated against in my life!!! He followed me around the store and badgered me . He said they require masks and I had the mask on even though told him I have a health issue and could not wear it for extended periods of time. He said ā well we have 3 people with COPD so Iām not buying itā. Well first of all, all ADA issues are not physical and I do NOT have to tell him my health issues according to the HIPPA laws. Anyway he was very rude and told me to leave the store or he would call the police even though I had the mask on I could leave the store or he would call the police . I left the store and was never accommodated or was able to shop. He said they had curbside but never offered to tell me how that works or the opportunity to try it. If you are disabled I would NOT shop there because they are NOT friendly and do not like people with disabilities or maybe it was the color of my skin too, maybe...
Ā Ā Ā Read moreNever have I had such a rude young man assist me. I had a great call with Penny when I showed up she set up for this man to show me. He was clueless kept showing me a needle threader for a solid 5 minutes on to the next itās EXACTLY WHAT I WANT. I had a price range and this Juki was the perfect price. UNTIL I WAS TALKING ABOUT WIDTH. WAS HAVING IT APCKED UP WHEN I WAS TOLD I HAD TO ADD $100 for the piece piece shown with it. As I was leaving I said I wonāt be back my husband might. Said man chased after me yelling about covid and they canāt help their selection. And I can go somewhere else. The selection was fine I only looked at 2/3 she set out. I was just stunned and kept walking and wonāt return nor will my husband. Penny you should take notes on this you probably lose more sales than you know. This discouraged me from shopping local and Iāll just stick to...
Ā Ā Ā Read moreExcellent store to buy material, sewing machines, and much more. I received a Babylock sewing machine from there as a Christmas gift from my mother. I have sewed for years, but haven't done much sewing at all for the past few years. They gave me free instructions on the machine, and are very nice people to deal with. They are very knowledgeable, too. I'm leaving to return to my home in Kansas, and they said if I have any questions to go ahead and call them. They have some of the best quality material and thread for sale, also. I will definitely be back when I visit...
Ā Ā Ā Read more