Cone Jewelers — Local services in Carlsbad

I’m from Ohio traveling with my fiancé for work. We were staying in Carlsbad in our new camper when he decided to take me to pick out my engagement ring! I was nervous at first but entering the store all the girls were super friendly and sweet! Stormi and another young man helped me look and try on different rings. I had a hard time choosing between two but she really helped me decide on the final one. All the girls spoke to me and made me feel right at home while shopping! They actually added me on Facebook to stay connected. We bought the ring and went home and they called us 2 hours later and it was done getting sized! Super fast and the customer service is outstanding! I recently went back to pick out my wedding band here. A different lady helped me and she found the matching band that goes with my ring. She called and ordered it for me and made sure it was going to come in on time since our wedding is 14 days away! Stormi also reassured me she’d be able to send it to where we are living or a different store closer to where we recently moved to in Midland. They called and let us know it’s in and they would have it sent to the Odessa location for our convenience! Excellent little jewelry store with wonderful employees working here!!! I couldn’t be happier with how smooth and fast the process went! Thank you so...

I want to highly recommend Cones Jeweler as a place I trust for the best quality and value for buying jewelry to suit your needs. I went on a mission to find an engagement ring and was able to leave my dreams and aspirations in HOPEs hands as well as the help of her team because her level of expertise is top shelf. She presented to me various diamond styles, metals and designs to suit my needs. After working with me for sometime, we were able to pick the perfect stone. Cones Jewelers at that point helped me custom design the ring and then gave me CAD images afterwards. Pricing was within range. After a few weeks I got the call to pick up my ring. My breath was stolen!!!! It is absolutely captivating. The best decision I have made in a long time is going to Cones Jewler. Thank you HOPE and your...

My husband bought a diamond ring in this store in Carlsbad for close to $1500 last November and was told there was no insurance or anything if one of the diamonds were accidentally broke or lost . My husband asked about buying something to cover and was told there was nothing that could be done. My husband has bought many diamonds from different stores and companies and couldn't believe this. We would recommend not buying from them, thought maybe they were going out of business or something else!! This sale was sold by a young lady that worked there, needless to say we would never buy from...