Crane's L&M *Appliance, Furniture, Mattress* - Caro — Local services in Caro

After having a service person look at our dryer we decided to purchase a dryer. Purchased an open box/scratch and dent model and waited a week for delivery. Delivered and hooked up however delivery man could not get it to work. Left dryer and said someone would call us. Received a call and was told they didn’t have another like ours but would swap it for a new dryer a step down from what we bought. Okay we bought an open box/scratch and dent so a new model even though a step down with no more money to pay seemed a good deal. Of course they didn’t have one in stock and would possibly have to wait another week for delivery. Thankfully they were able to bring the “new” dryer the next day but we were disappointed to see that that dryer was an open box/scratch and dent not a new dryer. The repair person and initial delivery people were excellent. I guess we lost out on this transaction as no paperwork was ever given to us showing the price difference between...

This place is a joke! We have had our refrigerator for 3 years it hasn't been staying cold. And the freezer is over freezing. We called Crane's to have it looked at 2 weeks ago. When they finally came out we got charged $95 for 10 minutes and didn't test anything we had to order the part ourselves and when the part came we called to have it put in. They didn't make it out until 4 days later and charged us $60 to put it in. And guess what we lost all the food in our fridge. We called today 8/14/23 to have them come out and. They put out a repair order. And we never received a call back. So I would definitely not suggest calling Crane's. Oh and the repair man gave us his personal # but no answer....

Complete professional! From product searching, to picking what was best for my family, to delivery and installing our appliances, couldn't ask for better! Handled our purchase with care, and when installing the gentlemen was careful and cautious to assure proper fit and setting. Would recommend to everyone to purchase here! My husand and i purchased a brand new refrigerator/ freezer and gas stove. The associate was also helpful with the warranty coverage and how to register our products. We will be purchasing all our future...