My family moved into Shermansdale about a year ago. I thought this was conveniently close but every time I shop there I leave thinking how UNFRIENDLY this store is. The checkout people never smile, say anything at all to you and to seem to not care if they see you at all. Took my grandson with me this last time and stopped at the gumball machines on the way out the door, which ripped me off, I turned around and mentioned it to the person that just checked me out and he shrugged and basically said there was nothing he could do except take my name & number… seriously? It was 50cents?! I debated the point about how it was only 50cents and that regardless that another company places those machines in your store, they should back them and THEY should recoup their money, not me. He then pulled the 2 quarters out of his pocket like I was being ridiculous. He was missing the point entirely. I proceeded to place the quarters back on his checkout and leave. As I said, it’s the consistently UNFRIENDLY atmosphere of the store that brought me to the point of making a mountain out...
Read moreGreat store just wish they'd have the cake area opened again were they could design them and put them in fridge I use to love that I could rely on getting a cake last minute there awesome staff never rude always...
Read moreTim, the owner is very rude, especially to vendors. He needs to take a customer service 101 class! Even the employees have to track him down, to speak to him. Tim acts like he's too good to...
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