Carson Tahoe Regional Medical Center — Local services in Carson City

I honestly believe more doctors medical staff should be nice and understanding of the emotions and be kind. I have seen very nice nurses but I have also seen very rude and bitter nurses and doctors which I never allow to attend my daughter if I see this then this way. But the reason you decided to be a doctor, certified medical or nurse is beacuse do not forgert during training hours you learned that you were doing this aside from the money but mostly Beacuse you have a heart to help those and to make others specially children feel cared for, help them feel that they are taken care of help them feel protected don’t turn bitter Beacuse this is your routine and you mostly live in the hospital instead of your home, you signed up for this and if you can’t handle it like you did when you were once with that fire you felt for your work your title at work then maybe it’s time to take a brake and come back when you realize your doing this to get paid but don’t forget everyone specially those parents, single mom and dads go through difficult times when they see their children sick when their children get poked with needles, when they cry and haven’t allowed the parent to sleep I get scared of needle and I’m 28 my daughter got very traumatized with needles this year as there was 5 nurses holding her down to place the IV needle but the 1st time the nurse was too slow, 2nd time she did by herself after she called another nurse to help, the 3rd time the IV moved again so I got angry I’m medial assistant and I told her stop what your doing and get a professional to do it your poking my daughter severely and she’s only 5 they gave her some medicine to seduce her so she wouldn’t feel anything she which she still did, she had surgery the next morning this rude nurse came she was about my age she wasn’t wearing gloves, she was trying yank out the tape with the IV my daughter is screaming to stop so she starts kicking the nurse says hey hey you need to say “please” your being very rude right now I could not believe this like you think a child dosent have rights to complain of your ugly way and the way your speaking is disgusting so I surprised her told her I was medical assistant myself she just opened her eyes big enough and walked away all red from her face. Anyway just do your job with kindness in the Bible it’s says everything that we let’s to let’s do it to Honor God, so please be more patient more kind. Beacuse the parent would do anything like putting their own skin over their children so their kids won’t feel the pain, remember little children need you to make them feel safe and not traumatize them with speaking louder like if they are deaf, or talking to them like as if they don’t understand most of them know they will get poked to go into surgery again, most of them feel pain like they did before or it’s new, just because they are smaller dosent feel they feel less pain, little kids are strong then us adults and when they are sick they still want to play, they still hold the parents hand, they still ask if we are okay? These children deserve all the care, protection and safety around them always just wanted to say, if you it a parent and if you don’t like how the staff from any medical field is treating you or child you have the right to refuse treatment from anyone at the hospital, request that another doctor or nurse attends you and your child even if takes bit longer just wanted to remind you it’s you and your...

Within several days this past year, I went to Carson-Tahoe Urgent Care and twice to the ER with chest pain, shortness of breath, and stomach discomfort before being admitted overnight to the hospital. Staff were pleasant and the hospital room and view very nice. Yet not once did anyone test me for Covid with my shortness of breath and with chest pain/pressure being indicative of severe lung infection according to the CDC. But Carson-Tahoe did have me undergo a very expensive, unnecessary medical test with high amounts of radiation that I had not been fully informed about or asked about prior, nor told to drink lots of fluids after. This test was similar to one I’d already had, with a fine result. The Carson-Tahoe test was likely approved due to erroneous/contradictory/misleading documentation about my symptoms, symptom duration, and family history that Joshua Pierce, Ryan Morris, Christopher Isaacson, and Dr. Eisenmesser (the one doctor I saw during the first ER visit) declined to change or add my corrections to (such statements as Ryan writing that I had complained of excessive sweating, or Christopher also wrongly documenting that I had had symptoms for several weeks). Evidently, my X-ray had also been misinterpreted (as my outside provider did not agree with the Tahoe-Carson reading). Carson-Tahoe providers took no written notes when meeting with me, no transcription, nor had me fill anything out myself regarding symptoms and/or symptom duration, and medical history--info which Tahoe-Carson supposedly could have partially obtained online. This is a setup for unlimited patient misinformation. Also while in the ER, an assistant/nurse told me as she fixed the continuous telemetry that it hadn’t been hooked up to me right. Yet no one reading the telemetry machines in another location had even noticed that oversight for hours. In the end after two days and a night there in hospital, I was told I could just leave with no doctor having come and talked to me as was promised—with no hospital papers signed, like what had happened at the end of the first ER visit with no paper signings. Several days later I decided I must figure out my continuing health problem since the chest pressure and shortness of breath were not improving. It was still hard to sleep due to the breathing difficulty and I still had stomach issues. I therefore had myself tested for Covid through a county office with both tests being positive. Allen Fink, Chief Medical Officer with Tahoe-Carson, subsequently expressed to me that my symptoms had never warranted a test for Covid (even upon admittance to their hospital, where I could be exposing people) and that I most likely never had Covid when I presented with chest/breathing/stomach problems at Urgent Care and the ER twice in three days (symptoms which Joshua wrote were “vague”). Furthermore, I later found out my blood work had worsened before hospital discharge, yet no one with Tahoe Carson would provide an explanation for this upon my...

I have actually had several experiences here in the past month. I would say that most problems seem to have been in poor communication from one department to the other. First, I had a problem with my ankle. The emergency room handled things perfectly. Then my son and daughter-in-law had their first baby. Everything went very smoothly. Then, a week after that, my husband had a heart attack. The care he has received has been top tier. The only hiccups were when we first came in. The receptionist had a hard time getting the staff to respond. When they did, they were more concerned with getting the ID bracelet than getting him the immediate help he needed. Once that was done, which felt forever under the circumstances, they had 7 people on him, and they were not messing around at that point. I was told to go to a specific area and the doctor would come see me and let me know how things went. That never happened. I finally reached out after 3 hours and my husband had already been in his room for an hour. I was told it would be at least an hour and a half and if there were complications, it could be longer, so I had no idea that they were done already. My husband sent nurses to look for me, but they were looking in the ICU waiting room and I was downstairs, where 2 different people told me to be. They were very specific about that. First of all, I know all this happened during a shift change, and the information may have been lost between that and the different departments. It was an emergency. Things happen. I get that. But, I do feel there could be better communicating between departments and shift changes. That's the only reason I'm only giving 4 stars. Once my husband was in ICU...I can't give enough praise to the ICU nurses. They have all been above and beyond and absolutely incredible. And once he was actually in the ER, the staff was also incredible. The ER and Cath department saved his life. The hospital is not only beautiful, but extremely well maintained, and incredibly clean. It's the cleanest hospital I've ever seen. I just feel they should have taken him back immediately since he was having a heart attack, and that the doctor should have come to the place I was told to stay and that he would come talk to me. Otherwise, I would say it was a five star rating. I'm grateful they brought my first grandbaby into the world and saved my husband and took great...