Del Amo Jewelry — Local services in Carson

I recently purchased a herringbone chain from Del Amo Jewelry for several hundred dollars, expecting a high-quality piece due to the price and the store’s advertising. Unfortunately, the chain broke within less than a month of purchase, under very light and careful use. When I sought help from the store, they refused any form of customer service, citing a “no returns” policy and suggesting that I pay for the repair myself, despite the item clearly being defective from the start.

This experience has been highly disappointing, showcasing poor product quality and even worse customer service. The refusal to assist a customer who has received a defective product not only demonstrates a lack of accountability but also borders on deceptive business practices. As a customer, I expect much more from a business, especially when investing in something as significant as jewelry. This situation has left me without a viable piece and out of pocket for an item that was never up to standard. I would not recommend Del Amo Jewelry based on this experience; buyers should beware of potential...

Bought my God daughter a necklace for her quince and it ended up being a bit short. Came back and saw their no exchanges sign and was a bit discouraged. Explained what happened to the guy helping us, that we just wanted a longer version of the chain and he was happy to allow us to pay the difference. Really appreciate how easy he made this for us. Thanks again. We'll...

This place is a scam I bought a pair of earrings for my niece 15 and when she tried them on they broke in half and I just brought them back and They won't exchange them but they want to charge me $50 to fix them so people be ware of this jewelry place and don't but anything from here and passed...