Happy boy grill-restaurant
THEY NEED TO CHANGE EVERYTHING!!!!! Worst experience ever I will never go back unless the manager offers me a full refund. Came to the establishment saw the reviews on ig and thought it was a different place but it ended up being a spot that I've always seen but haven't tried it in years. So my daughter and I came inside the restaurant and looked at the menus. The time we visited the restaurant it was not crowded at all. We placed our order and decided to dine in. My daughter ordered the cheeseburger special for 6.99 and I ordered the 3 Taco special that came with fries and a drink for 9.99 you can only choose chicken or beef which is carne asada.The lady there that took our order was the only one doing the phone orders drive thru and regular service. Not to mention that there were 2 cooks there as well. When she brought out our food presentation was ok other than the small portions of fries per order. My daughter's cheese wasn't even melted on her cheeseburger. My first bite of my taco was a big chunk of fat extremely disappointing and as I tried to eat the rest of my tacos I couldn't help but still be disappointed to get fat chuncks throughout the rest of my tacos. The meat tasted like it was just sitting in oil. My daughter and I were very disappointed and by this time customers were coming in more frequently than when we first got there. The lady came to our table to ask how was everything and I told her awful. I then proceeded to point to my plate and show her all the fat pieces from my taco she apologized and asked was there something else that she could get me and I said no in disgust. She said well I can go tell the cook but they are rude and disrespectful and they just opened a new pack of meat and I said well if they just opened it then there is no way that I should have this much fat in 3 tacos. She then grabbed a napkin that was on our table reached in my plate with the napkin and grabbed the fat to show the cook my thought was wtf did she just do what I think she did then I looked at my daughter who had another disappointing and dissatisfied look on her face. Then the lady said oh I'll go say something to them but the cooks are very rude and disrespectful when I say anything to them. I said don't worry I'll gladly say something. So she goes behind the counter and says the customer wants to talk to you about the tacos. One of the cooks chuey acted like he was concerned the other cook was real rude and walked away because he was already pissed from whatever the lady said to him. So when he comes back from the back he comes to the counter with a attitude and I said the tacos that I ordered were horrible and I had more fat in my tacos than meat he said with a attitude everything I open has fat I said well not that damn much smh. He then said if I had a problem with the food to contact the manager and I told him don't worry I will. The service overall was horrible but what took the cake is her taking the napkin digging in my plate without even asking me was I done or saying I'll be right back with another order. The rude cooks name was Victor very unprofessional rude and didn't take constructive criticism well at all. I will be phoning the manager in the morning to let him know of this horrible experience. I wouldn't recommend this spot at all it's a hard Nooooooo noooooo and hell naw for me ion care how good they deals are go elsewhere. I promise you'll regret it if you do. Side note I didn't get to take pics of the fat from my tacos because when I told her about it she instantly dug in my plate I was under the impression that she was going to just look but she took it out of my plate. The pictures that I am including are how our food looked. Remember that looks can...
Read moreOrdered breakfast for three online through your website for pick up, Spent $103. When we went to go pick it up 20 mins later, they said no one orders through the website, and we don't have your order. Then why have it available? I show them the order, and they write it down like I'm an inconvenience and say it's going to take another 30 mins, and there's no apology. I ask for a refund because I've already waited 30 minutes and this woman seems to be having a bad morning and I don't want that vibe I'm in a great mood. She says only the owner can do that, and they're not there. I have no choice but to wait. I watch them make every one else's food who comes in and an hour later my order is ready I check it and it's wrong so I show them the order again and the girls there ignore me so the cook comes over and helps me. He is very nice. He fixes the order and apologizes for the women. So it wasn't just me who saw their attitudes. An 1.5 hours later, I get home to feed my family. Horrible customer service, and I don't understand why I wasn't rude or angry about the mix-up. They ran out of $5 orange juice and gave me $2 soda for both my orange juices. We don't drink soda and wanted to return it because the price is much more for your fresh, squeezed orange juice, they wouldn't give me my money back for it. I will be sticking to Fantastic Burger. I made the mistake of trying something different. They are always pleasant and the food there is always delicious. NOT the case with Happy Boy Grill. Very...
Read moreAmazing! We stopped at this place for breakfast on our way back from LA to Sacramento having only found it by googling “food near me” for convenience close to a freeway exit. So happy we did! We had no idea what to expect and with a car containing a vegetarian, a 7 year old and 2 meat eating adults, this was absolute perfection! Not only were there TONS of options for everyone, but every single thing each of us ordered was DELICIOUS! So fresh, flavorful, hot and full of yum! Unfortunately, I was way too excited and ate my food too fast before realizing I didn’t take a picture but I ordered the chilaquiles plate with red sauce and it was AMAZING! Only one person in my group was patient enough to take a pic of his classic breakfast, pictured here…but believe me everything was fantastic!! And to top it all off they provided the best customer service! Everyone there was super friendly, attentive, helpful and kind! I wish they were in Sacramento! An absolute win to...
Read more