Sunsouth LLC — Local services in Carthage

I have spent thousands of dollars on equipment at this location. My family has purchased very expensive tractors here as well. I have on more than one occasion requested the simplest of customer service only to have been told no. Most recently I stopped by with a $1500 chainsaw I purchased from them and asked that a technician simply take a look at it for a moment and was again told no. This is by far the worst customer experience i've had at any John Deere location in the country.

Rarely do I ever post a review, but after multiple experiences And no other form of recompense I am submitting.this.

If you have any options other than this location, I highly recommended you choose that. Because if you're expecting service after the sale you're going to be sorely disappointed.

If there were a rating below one star that would have be my selection. Unfortunately.......

Our mower was stolen from their premises bc they have NO fencing or legitimate way to securely store a customer’s merchandise. Lack of communication and a “who cares?” attitude is the highest level of customer service you can expect from them. After spending thousands of dollars with this company, they deliver your product while Eddie stands in your yard and smokes. Tacky....

I purchased a new Gator from Sunsouth a couple weeks ago and had the best sales experience I've ever had when doing business. Thank you Stacy! I also had an issue with it today and they are getting it fixed at no charge right now. I'm so proud that we have local businesses like this! I will be doing all of my side by side and tractor dealings here...