E.D. Marshall Jewelers - Chandler — Local services in Chandler

My wife has a ring that has both black and clear diamonds set in white gold. She loves the ring, but it is too big for her. She took it to several jewelers, but none of them were willing to make the ring smaller. They were concerned that reducing the ring would compromise the setting. We were in a tough spot. She could not wear the ring and it was not doing anybody any good sitting in a jewelry box. She decided to take it to the E.D. Marshall Jewelers in Chandler. We were considering having it remade. Dominic took a close look at the ring and acknowledged that there was a risk to reducing the size, but he felt that it could be done. We left the ring with him … a few days later, he let us know that the ring was ready. It looks fantastic and it fits! Most importantly (for me), my wife has worn it every day for the last couple of weeks! This level of customer service is increasingly rare and greatly appreciated. Dominic has earned our future business and I would definitely recommend him, specifically, and E.D. Marshall, generally,...

I've been a regular at ED MARSHALL for both buying and selling my gold and silver, and I must say, their service is top-notch. One of the standout aspects of this store is their exceptional customer service. Every time I visit, I'm greeted with a warm and professional atmosphere that makes each transaction smooth and pleasant.

The staff here are not only friendly but also incredibly knowledgeable. They have a keen eye for quality and are always willing to share their expertise, which has been invaluable in making informed decisions. It's reassuring to know I'm dealing with experts who understand the intricacies of precious metals.

A special shoutout to Dominic and Jesse have been phenomenal in helping me expand my silver collection. Their assistance in acquiring more intriguing and valuable pieces has been exceptional. Their expertise and advice have significantly enriched my experience...

This is why you go to store like this and not a corporation! Let me first say, I hate feeling scammed, I hate feeling like someone is talking above me. I hate having to do research on a topic I am a novice in. All of that being said, Dominic helped me find exactly what I was looking for, even though I didnt know how to describe or have any real idea on what exactly I was looking for (trying to find a unique piece for my wife who is picky about everything). Not only was he courteous and patient, but his knowledge and professionalism was balanced by "real-talk" and honest opinions, it truly felt like I had "a guy" in the business I could rely on. Zero upselling, zero haggling, 100% will go back, he is basically my new santa clause and personal gift shopper in my eyes, and my family and friend's indirect "personal jeweler and watch guy" from...